Experience. 3–5 years in Client Experience, Client Success, Commercial Development, Strategic client facing PMO, Business Development within retail, telecom, or fintech — with a demonstrated track record of growing existing partnerships and expanding revenue within established accounts and cross-functional work.
Education. Bachelor's degree in Engineering, Business Administration, Finance, Economics, or Industrial Engineering. Preference for graduates of ITAM, Ibero, Tec de Monterrey, or UNAM.
Relevant Industry Background (a plus). Prior experience at organizations such as Coppel, Elektra, Liverpool, OXXO, Soriana, Casa Ley, Waldo's, or First Cash (retail/channel); Stori, Nu, Kueski, Aplazo, Creditas, Konfio, or Clip (fintech/lending); or Telcel, AT&T Mexico, Samsung, Xiaomi, Uber, Rappi, or Mercado Libre (tech/telecom). Existing executive relationships at major chains or carriers will accelerate impact from day one.
Account growth orientation. You are energized by deepening partnerships, not just initiating them. You think in terms of lifetime value, strategic positioning, and what it takes to become indispensable to a partner's commercial agenda — and you have the results to back it up.
Data-driven commercial strategy. Fluent in building performance frameworks, financial models, and executive analytics. You use data to form a point of view, not just to report status — and you communicate that view with precision and confidence to partner executives and internal leadership alike.
Executive communication. Bilingual (Spanish and English) with strong written and verbal communication skills. Comfortable representing PayJoy at senior partner meetings, internal leadership forums, and board-level reviews.
Autonomous leadership in high-growth environments. You set direction without a full playbook, drive cross-functional outcomes with authority, and own results end-to-end. You are just as effective navigating ambiguity as executing a clear plan.
Mexico market knowledge. Deep familiarity with Mexico's retail and/or telecom landscape. Understanding of channel economics, carrier dynamics, and consumer credit behavior accelerates your strategic contribution from the start.
