Important IT company At the Latin American level, growth requires:
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Provide L2/L3 support for Mainframe applications in a 24x7 support environment.
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Monitor production systems and proactively identify and resolve incidents.
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Perform incident, service request, problem, and change management activities.
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Strong experience in COBOL, JCL, DB2, CICS, VSAM.
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Experience with Mainframe batch processing and job scheduling tools.
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Experience in customer-facing roles and stakeholder management.
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You will work on Canada Time zone.
ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).
If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.
Job type: Remote.
Location: Mexico
Salary: $60k to 90k gross
Benefits: Excellent superior benefits.
