OUR VALUES
- Relationship-Centric — We want to work with people we’d drink a beer with. We value long-term relationships over squeezing every possible dollar from a client.
- Transparent — We’re open about what we’re doing and why. If we say we’re going to do something, we do everything we can to follow through.
- Relentless — We stay on top of new digital marketing, AI, and automation capabilities and keep pushing when the first solution doesn’t work.
- Strategically Minded — We care about meaningful business results, not vanity metrics. Our work should drive traffic and leads while supporting the client’s brand and broader goals.
BENEFITS & WORKSTYLE
- Startup Attitude — No Corporate Nonsense
- We care about results, not where you’re sitting or whether you’re online at an arbitrary hour.
As long as deadlines are met, clients are taken care of, and the team can rely on you:
- Work remotely.
- Travel when you want.
- Structure much of your own schedule.
- Avoid unnecessary corporate bureaucracy.
Paid Time Off
- One month of paid time off per year.
- Available after working together for six months.
- Up to 3 consecutive weeks may normally be taken at one time.
Quarterly Bonuses
- Performance bonuses are paid quarterly and typically total approximately $1,000–$5,000 per year.
Annual Bonuses
- From a 5% - 20% annual raise, based on performance
Become a digital marketing bad ass
- If you're willing to learn, I'm willing to teach you everything I know, with the skills I have you can create your own business, or even grow to roles that will pay you 2 - 3x how much this role does.
RESPONSIBILITIES
Client Management
- 2–3+ years of account management, project management, or client success experience, including direct experience managing U.S.-based clients.
- Serve as a primary point of contact for clients and participate in client meetings.
- Respond to client emails within 24 hours.
- Turn approved strategies and priorities into clear, actionable tasks.
- Prepare meeting agendas, document action items, and follow up afterward.
- Follow up with clients to ensure projects continue moving forward.
- Take ownership of obtaining access to all platforms, accounts, tools, and information needed to effectively manage client work.
- Build a solid rapport / relationship with the client
Project / Team Management
- Make sure agreed-upon work from marketing strategies and meetings gets completed as efficiently and effectively as possible.
- Organize work, deadlines, sequencing, and responsibilities across the team.
- Think several steps ahead: Anticipate upcoming opportunities, risks, capacity needs, dependencies, and potential roadblocks rather than simply reacting when they appear.
- Keep Trello, Planyway, and project documentation accurate and up to date.
- Update SOPs as necessary based on changes in the market, new insights, new tools, or improvements to existing processes.
- Identify blockers, overdue work, dependencies, and capacity issues early.
- Follow up with contractors and internal team members to ensure projects continue moving forward.
AI & Automation
AI and automation are an important part of how we operate.
You’ll use tools such as ChatGPT, Claude, and Claude Cowork to:
- Research and solve problems.
- Improve recurring workflows.
- Automate repetitive tasks.
- Build prompts, templates, processes, and AI-assisted systems.
- Improve reporting, QA, documentation, analysis, and project management.
- Verify that AI-generated work and automations are accurate before relying on them.
You do not need to be an engineer, but you should be comfortable experimenting with technology and learning new tools.
Basic SEO / CRM / AEO / Website Work
- Optimize and publish content on clients’ Google Business Profile listings.
- Complete low- to mid-level technical website work, including posting new pages, updating images and text, implementing redirects, and making similar website updates.
- Log in to GoHighLevel and pull the information needed for client work.
- Pull reporting metrics for clients from relevant platforms and data sources.
Quality Assurance & Ownership
- You are not expected to know everything. You are expected to take ownership of finding a path toward the answer.
Marketing Strategy Insights — Plus
- Develop strategic recommendations: Regularly review performance, competitive data, client priorities, and opportunities, then proactively recommend what the team should do next rather than waiting for direction.
- Connect tactics across channels: Understand how SEO, Google Ads, CRO, content, analytics, and other initiatives work together rather than treating each service as an isolated checklist.
Required Platform Experience
Low- to mid-level technical experience
- WordPress
- Squarespace
- Wix
- Shopify
- Google My Business
- Google Drive
- Claude
- Chat GPT
Preferred Platform Experience
Low- to mid-level technical experience
- GoHighLevel
- SEMRush
- Screaming Frog
- Trello
- Planyway
- Google Search Console
- Google Analytics
- Google Tag Manager
- Google Ads
- Meta Advertising Platform
- Mida A/B Testing
Job Type: Full-time
Pay: $42,000.00 - $50,000.00 per month
Application Question(s):
- Have you done digital marketing account management for United States clients? If so, please list the websites of those clients.
- Can you carefully read this entire question and follow the instructions? If so, write no. If you write yes it means you did not follow the instructions.
- We have a client but can't get access to their Google My Business listing. They can't figure out how to get access to the email to grant us access. What is your plan to get access to the listing? At what point do you bring in your manager to help?
- Take the list of skills below and list them out from your greatest strength, to your least greatest strength. Client Management, Project / Team Management, AI & Automation, Basic SEO / CRM / AEO / Website Work, Marketing Strategy Insights
Experience:
- digital marketing account management: 2 years (Required)
Work Location: Remote
