We are seeking a Salesforce Solution Architect to join our team.
In this role, you will play a strategic part in shaping scalable Salesforce solutions that align with client business needs and long-term goals. You will work closely with stakeholders, product owners, and technical teams to translate complex requirements into well-structured, maintainable platform implementations. This is an excellent opportunity for an experienced professional who enjoys driving solution design while collaborating across business and technical domains.
Responsibilities
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Lead functional client discussions, requirements refinement sessions, demonstrations, and walk-throughs, while guiding knowledge transfer activities for relevant audiences
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Facilitate discovery sessions and partner with business stakeholders to capture and document business processes
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Author, update, and refine user stories and acceptance criteria with sufficient detail to enable smooth configuration, development, and testing
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Reverse engineer existing solutions, including reviewing Apex code, to understand original intent and adjust them in line with new requirements (development experience is not required)
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Support capacity planning, backlog prioritization, and sprint planning activities
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Interact daily with client Product Owners and business stakeholders to clarify requirements, share progress updates, and manage expectations within agreed project relationships
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Collaborate with business solution architects and software architects to coordinate the creation of development tasks and solution design documentation
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Align with the quality assurance team on test planning and execution activities
Requirements
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Bachelor's or Master's degree or equivalent practical experience
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At least 5+ years of relevant professional experience
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A minimum of 2 years in Lead, Manager, Owner, Architect, or Coordinator roles
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At least 1 year of experience leading a team of 5 or more employees
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Participation in at least 2 full-cycle projects, or involvement in multiple projects covering different phases of the development lifecycle
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Strong client relationship management skills, with confident written, verbal, and presentation abilities
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Hands-on experience with Salesforce CPQ for configuring quoting and pricing solutions
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Practical expertise with Salesforce Sales Cloud for designing and supporting sales-focused implementations
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Solid background with Salesforce Service Cloud for shaping customer service solutions
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Experience documenting business process diagrams to visualize and communicate workflows
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Proven ability to write epics and user stories that drive efficient delivery
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Hands-on experience working within Agile methodologies
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Background working with customers selling software or subscription services rather than physical products
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Strong troubleshooting skills, with experience navigating Brownfield orgs that include technical debt and limited documentation
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Required certifications: Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, and App Builder
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Excellent English communication skills (C1+ level), with the ability to clearly explain technical concepts to varied audiences
Nice to have
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Hands-on experience with Conga CLM for managing contract lifecycle processes
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Familiarity with Salesforce Agentforce for building AI-driven agent capabilities within the Salesforce ecosystem
We offer
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International projects with top brands
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Work with global teams of highly skilled, diverse peers
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Healthcare benefits
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Employee financial programs
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Paid time off and sick leave
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Upskilling, reskilling and certification courses
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Unlimited access to the LinkedIn Learning library and 22,000+ courses
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Global career opportunities
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Volunteer and community involvement opportunities
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EPAM Employee Groups
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Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn
