ADVANCED ENGLISH SKILLS REQUIRED
HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED
THIS POSITION PROVIDES HIGH-QUALITY TELEPHONIC SUPPORT TO POTENTIAL NEW LAW FIRM/ATTORNEY CUSTOMERS THROUGH A LEGAL INTAKE PROCESS.
RESPONSIBILITIES:
- RECEIVE INTAKES FOR LEGAL SITUATIONS FROM POTENTIAL NEW CLIENTS VIA ELECTRONIC OR TELEPHONIC SOURCES.
- MAKE MULTIPLE FOLLOW-UP CALLS TO POTENTIAL NEW CLIENTS WITH THE GOAL OF MAKING SUCCESSFUL CONTACT.
- DISCUSS THEIR LEGAL SITUATION AND PROMPT THE INTAKE CONTACT TO ANSWER A SERIES OF QUESTIONS TO DETERMINE QUALIFICATION FOR THE LEGAL INTAKE.
- SEND LEGAL DOCUMENTS FOR SIGNATURE TO CONTACTS AND FOLLOW-UP FOR SIGNING.
QUALIFICATIONS:
- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
- CUSTOMER SERVICE ORIENTATION.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS.
- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.
SCHEDULE
MONDAY - FRIDAY
8:00 A.M. - 5:00 P.M., 9:00 A.M. - 6:00 P.M., 10:00 A.M. - 7:00 P.M (SHIFT ASSIGNED AFTER TRAINING)
SALARY AND BENEFITS
MONTHLY BASE SALARY $16000 PESOS (WEEKLY NET $3,450 APPROX)
+MONTHLY BONUS $1500
$500 FOOD STAMPS
4% SAVINGS STAMPS
15 DAYS CHRISTMAS BONUS
*ALL MEXICAN LAW BENEFITS APPLY*
THIS IS A FULLY ON SITE POSITION IN GUADALAJARA, JALISCO
Job Type: Full-time
Pay: From $16,000.00 per month
Education:
- High school or equivalent (Required)
Language:
- Advanced english (Required)
Work Location: In person
