Appointment Setter
English Required | Hybrid | Guadalajara (Andares Area)
About Us
We are a growing U.S.-based company that partners with businesses across the United States to help them grow through innovative marketing and customer acquisition strategies.
We're expanding our team in Guadalajara and are looking for a motivated Appointment Setter who enjoys talking to people, qualifying prospects, and scheduling appointments for our sales team.
This is a customer-facing role that requires excellent communication skills, organization, and confidence speaking with English-speaking prospects.
Location
Guadalajara, Jalisco (Andares Area)
Hybrid position (office and remote schedule)
Professional English is required. You will communicate with prospective customers in the United States by phone and text.
Responsibilities
- Make outbound calls to prospective customers.
- Qualify leads using provided guidelines and scripts.
- Schedule appointments for the sales team.
- Follow up with prospects through phone, SMS, and email.
- Accurately update customer information in the CRM.
- Maintain a high level of professionalism during customer interactions.
- Meet daily and weekly activity and appointment goals.
- Collaborate with the sales team to improve lead conversion.
Requirements
- Minimum 1 year of experience in appointment setting, inside sales, customer service, or a similar outbound calling role.
- Professional English communication skills (spoken and written).
- Comfortable making a high volume of outbound calls.
- Strong communication and active listening skills.
- Organized with excellent attention to detail.
- Basic computer skills and experience using CRM software.
- Reliable internet connection for remote work days.
- Ability to work from our Guadalajara office on required hybrid days.
Preferred Qualifications
- Experience calling U.S.-based customers.
- Experience using CRMs such as GoHighLevel, HubSpot, Salesforce, or similar platforms.
- Experience in lead generation or sales support.
- Experience working with performance metrics and daily call goals.
Full-time
Application Questions
- Can you commute to our Guadalajara office in the Andares area for required hybrid workdays?
- Describe your experience with outbound calling or appointment setting.
- Approximately how many outbound calls have you handled per day in previous roles?
- Have you worked with U.S.-based customers?
- Which CRM platforms have you used?
- Are you comfortable speaking with customers in English throughout the workday?
- How soon can you start?
- Do you currently have any notice period?
Job Type: Full-time
Pay: $12,000.00 - $15,000.00 per month
Work Location: Hybrid remote in Guadalajara, Jal.
