Resumes must be submitted in English.
A Viva Engage client is looking for a skilled Remote Bilingual Receptionist to join their Legal team!
Pacific Workers
Join a dynamic and rapidly growing law firm dedicated to fighting for injured workers' rights! Recognized as one of the fastest-growing companies in the Bay Area and a leader in client service, Pacific Workers stands at the forefront of Workers’ Compensation advocacy.
Benefits:
- Monday to Friday schedule
- 100% remote position
- Working hours: 8 AM – 5 PM Pacific Time
- Indefinite-term contract under Colombian labor law
- Paid time off in your first year
- Social benefits
- Well-being programs
Salary: 16,000 MXN per Month +750 MXN stipend + All Mexican labor law benefits
Requirements:
- Fluent in English and Spanish (able to read, write, and speak with near-native fluency)
- Previous experience in customer service or reception (experience in a legal setting is a plus)
- Willingness to work on Colombian holidays (U.S. holidays are observed and paid)
- Empathy, professionalism, and a growth-oriented mindset
Job Duties:
- Answer incoming calls through a VOIP system in both English and Spanish
- Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel
- Forward calls to the appropriate departments and take accurate messages
- Schedule appointments and manage calendars
The responsibilities listed above are not exhaustive and may evolve based on the needs of the firm
By applying, you agree to allow Viva Global to connect your CV with potential job opportunities and receive updates about possible job offers via email and WhatsApp.
Job Types: Full-time, Permanent
Pay: $16,750.00 per month
Work Location: Remote
