Drive digital transformation by designing and implementing Artificial Intelligence and Automation solutions that optimize processes, improve operational efficiency, and enable innovation across the organization. This role will support initiatives within the Compliance Risk area; therefore, experience in risk, compliance, or regulated environments is considered a plus, but not a requirement. The primary focus of this position is AI-driven innovation, intelligent automation, and process optimization.
-
Build the future by leveraging Artificial Intelligence and Automation to transform the way we work.
-
Win as a team by collaborating across business and technology functions to deliver innovative and scalable solutions.
-
Take ownership by proactively identifying automation opportunities and driving continuous improvement initiatives.
-
Embrace innovation by exploring emerging AI technologies and turning ideas into business value.
-
Design and implement AI-powered and automation solutions that enhance business processes and operational efficiency.
-
Develop virtual assistants, chatbots, and intelligent workflows to streamline operations.
-
Integrate AI technologies, APIs, and enterprise platforms to create scalable solutions.
-
Collaborate with cross-functional teams to identify opportunities for process optimization and automation.
-
Support digital transformation initiatives through the adoption of AI-driven technologies.
-
Provide technical support throughout solution design, implementation, and continuous improvement phases.
-
Promote best practices in automation, AI adoption, and innovation across the organization.
-
Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
-
5+ years of experience in Automation, Artificial Intelligence, and Digital Transformation.
-
Experience developing solutions with Python, API integrations, and process automation.
-
Hands-on experience with automation platforms such as Power Platform, Power Automate, UiPath, and Microsoft Copilot.
-
Knowledge of Generative AI technologies, including Azure AI, ChatGPT, Gemini, DeepSeek, or similar platforms.
-
Experience working with Cloud platforms (Azure, AWS, or GCP).
-
Desirable experience developing virtual assistants, chatbots, or AI-based solutions.
-
Experience in Compliance, Risk, Audit, or regulated environments is a plus, but not required. The primary focus of the role is Automation and Artificial Intelligence.
-
Advanced or intermediate English preferred.
-
Strong analytical thinking and problem-solving skills.
-
Passion for Artificial Intelligence, Automation, and emerging technologies.
-
Effective communication and collaboration with both technical and business stakeholders.
-
Adaptability and ability to thrive in fast-paced environments.
-
Proactive mindset with a focus on innovation and continuous improvement.
-
Results-oriented with strong ownership and accountability.
-
Have at least 12 months in your current position.
-
Inform your manager before applying.
-
Submit the required confirmation email.
-
Do not participate in two or more recruitment processes simultaneously.
At MetLife, we are committed to fostering diversity and inclusion by creating a workplace free from discrimination based on race, gender identity or expression, sexual orientation, religion, age, nationality, marital status, disability, or any other protected characteristic.
MetLife does not require HIV or pregnancy testing as a condition for employment, continued employment, or promotion. We are proud to provide equal employment opportunities for all.
