Bilingual Customer Service || $18,500 2 days off
Location: Azcapotzalco, Mexico City
Work Modality: On-site
Job Type: Full-time
Join Our Growing Team!
We are looking for enthusiastic and customer-focused Bilingual Customer Service Representatives to provide support to customers through phone and chat channels. If you are passionate about helping people, enjoy solving problems, and want to grow your career in a dynamic environment, we would love to hear from you!
Key Responsibilities
Provide exceptional customer support via phone and/or chat.
Assist customers with inquiries, requests, and issue resolution.
Accurately document customer interactions in internal systems.
Follow established processes and service standards.
Meet performance, quality, and customer satisfaction metrics.
What We Offer
Competitive salary: $18,000 – $18,500 MXN gross per month
✨ Additional Benefits:
Performance bonuses and commission opportunities
Benefits above those required by law
100% paid training
Life insurance
Major Medical Insurance
Dental and vision coverage
Career growth and development opportunities
Full-time schedule
Stable work environment
Requirements
✔ High school diploma (required)
✔ Advanced conversational English (required)
✔ Minimum 6 months of customer service or call center experience preferred
✔ Basic computer skills
✔ Strong communication and problem-solving abilities
✔ Customer-oriented mindset
Why Join Us?
Immediate hiring opportunities
More than 10 openings available
Professional development and internal growth opportunities
Supportive and collaborative team environment
Apply today and start building your career with us!
Customer Service Chat positions are also available
Sueldo: $18,000.00 - $18,500.00 al mes
Beneficios:
- Ayuda o servicio de transporte
- Estacionamiento de la empresa
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Seguro de vida
Lugar de trabajo: Empleo presencial
