Key Responsibilities Operations Management
- Supervise daily warehouse activities including receiving, storage, picking, packing, shipping, and material handling.
- Ensure timely delivery of materials to production lines and customer shipments.
- Monitor workflow and allocate resources to meet operational requirements.
- Maintain warehouse organization and optimize storage utilization.
Inventory Control
- Ensure inventory accuracy through cycle counts and physical inventories.
- Investigate and resolve inventory discrepancies and material shortages.
- Monitor inventory transactions and compliance with warehouse procedures.
- Support inventory audits and maintain accurate system records.
Team Leadership
- Lead, coach, and develop warehouse associates and team leaders.
- Conduct performance evaluations and provide ongoing feedback.
- Coordinate staffing schedules to ensure adequate coverage.
- Promote employee engagement and accountability.
Safety and Compliance
- Enforce safety policies, procedures, and regulatory requirements.
- Conduct regular safety inspections and audits.
- Investigate accidents, near misses, and safety incidents.
- Ensure proper use of personal protective equipment (PPE) and material handling equipment.
Continuous Improvement
- Identify opportunities to improve warehouse productivity and efficiency.
- Implement Lean, 5S, Kaizen, and process improvement initiatives.
- Monitor key performance indicators (KPIs) and develop action plans for improvement.
- Support implementation of new warehouse technologies and best practices.
Customer Service
- Coordinate with Production, Planning, Purchasing, Logistics, and Quality teams.
- Ensure material availability to prevent production interruptions.
- Resolve operational issues impacting internal and external customers.
- Communicate operational status and performance metrics to management.
Qualifications Education
- Bachelor's Degree in Supply Chain, Logistics, Industrial Engineering, Business Administration, or related field preferred.
- Equivalent work experience may be considered.
Experience
- 3-5 years of warehouse, distribution, or logistics experience.
- Minimum 2 years of supervisory or leadership experience.
- Experience in manufacturing and materials management environments preferred.
Technical Skills
- Warehouse Management Systems (WMS).
- ERP systems such as SAP, Oracle, JDE, or similar.
- Microsoft Office Suite (Excel, Word, PowerPoint).
- Inventory management and reporting tools.
Required Competencies
- Leadership and team management
- Communication and interpersonal skills
- Problem-solving and decision-making
- Inventory control and accuracy management
- Operational planning and execution
- Safety management
- Time management and organization
- Continuous improvement mindset
- Customer-focused approach
