Bilingual Customer Service Representative
Location: Tijuana, Baja California
We are hiring Bilingual Customer Service Representatives to join our team in Tijuana.
Requirements:
- Conversational to advanced English
- Elementary school certificate or higher
- Customer service experience preferred
- Call center experience is a plus
- Excellent communication skills
- Availability to work assigned schedules
Job Responsibilities:
- Handle inbound customer calls
- Provide information and support regarding customer accounts
- Resolve questions and concerns professionally
- Update customer information in company systems
- Deliver a positive customer experience
Compensation:
- Monthly salary from $17,268 to $22,760 MXN
- Performance bonuses available
Benefits:
- Paid training
- IMSS
- Private medical insurance
- Grocery vouchers
- Meal vouchers
- Company transportation support
- Employee discounts
- Paid vacation and benefits according to law
- Additional personal days
- Growth opportunities within the company
Schedules:
Various schedules available:
- 6:00 AM – 4:00 PM
- 7:00 AM – 5:00 PM
- 9:00 AM – 7:00 PM
- 9:15 AM – 7:15 PM
- 10:00 AM – 6:00 PM
- 10:00 AM – 7:00 PM
Employment Type:
Full-time, Permanent
Apply through Indeed to begin the hiring process.
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $17,268.00 - $22,760.00 al mes
Beneficios:
- Aumentos salariales
- Caja de ahorro
- Descuento de empleados
- Descuento de gimnasio
- Días de maternidad superiores a los de la ley
- Estacionamiento de la empresa
- Horarios flexibles
- Opción a contrato indefinido
- Programa de referidos
- Seguro de gastos médicos
- Seguro de vida
- Servicio de comedor
- Vales de despensa
- Vales de restaurante
Lugar de trabajo: Empleo presencial
