Main Challenges
- Promote the partial reuse of existing solutions through a service-based approach, or the complete reuse of solutions when possible, to optimize resources and accelerate project delivery.
- Agility to rapidly generate value for business areas (through the Centers of Competences)
- Reinforced and standardized methodology to ensure on-time, on-quality, and on-cost deliveries, as well as satisfaction of the internal customer
- An increasingly user-centric approach
This position is strategic for the success of SEP's digital projects, the consolidation of a delivery culture focused on results, and the continuous improvement of the user experience.
Responsibilities
The Delivery Coordinator will be responsible for:
- Supporting Product Owners (functional managers of the Centers of Competences) on methodology and requirements quality
- Promoting the adoption of a homogeneous and robust methodology within the Digital Factory
- Managing a portfolio of projects assigned to the Digital Factory, including:
o Receiving and validating functional requirements defined by the project leaders of the Centers of Competences
o Coordinating the scope definition team to identify the most suitable technical solution and prepare effort, cost, and time estimates
o Ensuring coherence of requirements and their proper translation into complete user stories within Azure DevOps
o Resource allocation in “squad” mode, ensuring dual competence globally, in coordination with the Business App Factory Manager and the Data Factory Manager
o Overseeing technical execution: task assignment, progress tracking, internal reporting, risk management and escalation when necessary
o Ensuring delivery of solutions aligned with business expectations and SEP technical standards
o Monitoring and updating delivery KPIs: time, quality, speed, and customer satisfaction
o Ensuring clear, proactive, and effective communication with all stakeholders
o Implementing continuous improvement practices: retrospectives, lessons learned, and animating the Delivery Coordinators community
- Promote and participate in the Flight Safety Culture (SMS).
