TURN YOUR DAYS INTO A GLOBAL TECH CAREER!
Join Computacenter Mexico as a Bilingual Help Desk Analyst!
At Computacenter Mexico, we are a global leader in IT services and solutions. We partner with some of the world’s biggest companies, helping them optimize their operations with world-class IT support.
With a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive.
SHIFT:
From 14:00 pm to 22:00 PM with 2 days off
On site in our Paseo de la reforma office
Do you have an excellent level of English? This opportunity is for you!
We’re looking for Service Desk Analyst to provide IT support.
What do you need to apply?
- Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!)
- Strong communication skills over the phone
- Customer service mindset
Your responsibilities:
- Respond to inquiries and provide support to our clients’ employees
- Perform basic troubleshooting for hardware, software, and connectivity issues
- Communicate via phone calls, chat, and/or messages
- No sales involved — this is purely a support role.
What we offer:
- $90 MXN per hour
- 5% savings fund
- 12 vacation days from your first year
- 25% vacation bonus
- 15 days of year-end bonus (aguinaldo)
- Paid and ongoing training to support your growth
Send your CV and start your tech carrer with us!
Sueldo: $10,000.00 - $14,000.00 al mes
Beneficios:
- Apoyo al desarrollo profesional
- Descuento de empleados
- Descuentos y precios preferenciales
- Horarios flexibles
- Opción a contrato indefinido
- Programa de referidos
Idioma:
Lugar de trabajo: Empleo presencial