EDI Operation Team Leader
Job Types: Full-time, Permanent
Company Overview:
Vortex Freight Systems (www.vortexfreight.com ) is a third party logistics (TPL) company that focuses on delivering customized supply chain solutions for organizations with operations in Canada, USA and Mexico. We are a modern, entrepreneurial organization that values people and service. As we continue to expand our operations and service offerings, we are excited to welcome a new member to our team, focused on building and developing the best team in the industry.
Job Overview:
Join our team as an EDI Specialist and help ensure seamless data flow and operational excellence for our logistics partners. In this role, you’ll play a key part in updating, monitoring, and troubleshooting electronic data interchange (EDI) for shipments integrated with customer TMS platforms.
Responsibilities and Duties:
- Monitor and follow up on all shipments requiring EDI updates.
- Ensure correct use of status codes and clarify missing or incomplete information.
- Maintain high-performance metrics on customer scorecards.
- Support the launch of new customer accounts with EDI requirements.
- Act as a first point of contact for TMS-related inquiries.
Skills and Qualifications:
- Fluent in both Spanish and English.
- Minimum 1 year of logistics and administrative experience.
- Strong organizational and Excel skills.
- Excellent attention to detail and communication abilities.
- A proactive, goal-oriented mindset.
Personal Attributes
- Committed – Demonstrates consistent follow-through on daily responsibilities and planned tasks.
- Organized – Manages tasks efficiently and maintains structure to support smooth operations and accurate reporting.
- Strong Communicator – Clearly articulates information both verbally and in writing in Spanish and English.
- Team-Oriented – Collaborates well with colleagues and actively contributes to a positive and supportive work environment.
- Detail-Focused – Pays close attention to details, ensuring accuracy in all tasks.
- Continuous Improvement Mindset – Always seeking ways to enhance processes and performance.
- Accountable – Takes full ownership of responsibilities and outcomes, regardless of challenges.
Growth Opportunities
Customer Service Representative, EDI Operations Team Leader
