The Customer Care Advisor – Junior is the entry-level role within Pluxee’s care function, responsible for providing prompt, accurate, and empathetic support to clients, consumers, and merchants across multiple service channels. With a focus on learning, consistency, and high-quality service, this role is key to delivering the first impression of Pluxee’s brand promise and supporting customer satisfaction. The Junior Advisor works under close guidance from team leaders and more experienced colleagues.
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CDMX
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.
“For recruitment, retention, or promotion processes at Pluxee, we do not discriminate based on race, religion, sexual orientation, condition, physical appearance, or socioeconomic status; nor do we request medical certificates for pregnancy or Human Immunodeficiency Virus (HIV).”
