Descripción y detalle de las actividades
This position is responsible for ensuring production meets quality standards and customers’ requirements and establishes industry standards and enforce/document policies and procedures of the company.
- Root cause analysis and implementation of corrective action for process related concerns.
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Responsible for continual improvement activities to enhance the quality controls, AQL, Inspection Methods, Control Plans, APQP, and Lean Tools such as 5S, Kaizen & PDCA.
- Develop training to build quality awareness.
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Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system.
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Review FMEAs for each complaint received or tendency towards failure process, being able to produce a change or revision as required and the opportunity required.
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Ensure timely resolution of supplier failure, corrective actions and preventive actions.
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Lead team efforts to solve issues, based on customer or product quality concerns
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Interaction with Engineering and Operations Departments to ensure new products are in accordance previous to hand off to manufacturing process.
- Ensure timely resolution of Customer failure, corrective actions and preventive actions.
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Knowledge Quality KPI, DPM’s, yields and Quality Tools.
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Manage the maintenance of the quality system relating to: Review, Validate and follow work instructions, Nonconformance Management, handling customer complaints and RMA, compliance with ISO 9001:2015
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Responsible for monitoring and ensure the closure of corrective actions and non-conformities of SGC of their own area.
