BU2 Thermal and Fluid Systems
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Together, we move the world—we’ve been doing it for over 100 years. At MAHLE, as a leading international development partner and systems supplier to the automotive industry, we pursue the objective of making mobility more efficient, more environmentally friendly, more convenient, and more economical. As part of our dual strategy, we are working both on the intelligent combustion engine for the use of hydrogen and other nonfossil fuels and on technologies for fuel cells and e-mobility.
MAHLE generated sales of €11.3 billion in 2025. Employing just under 65,000 people at 127 production locations and 11 technology centers, the company is represented in 28 countries. (as at: 12/31/2025). Join our MAHLE team! #weshapefuturemobility
Your Contribution:
As a Logistics Customer Service, you will play a key role in ensuring the uninterrupted supply of finished goods to our customers by coordinating demand, deliveries, transportation, and customer requirements. You will serve as the main point of contact between MAHLE and our customers, maintaining strong relationships while ensuring excellent delivery performance and customer satisfaction.
Monitor customer demand, schedules, forecasts, and delivery requirements to ensure on-time customer fulfillment.
Manage customer portals, including schedules, scorecards, claims, debits, tickets, and customer communications.
Analyze customer demand and inventory levels to support uninterrupted supply and optimize logistics performance.
Coordinate transportation activities to ensure compliance with customer delivery windows and shipping requirements.
Process and monitor deliveries, shipping documentation, ASN requirements, and customer-specific logistics standards.
Manage customer returns (RMAs), discrepancies, credit notes, and customer claims in coordination with cross-functional teams.
Monitor logistics KPIs, including delivery performance, expedited freight, backlog, inventory levels, and customer satisfaction metrics.
Support annual physical inventory activities and continuous improvement initiatives.
Coordinate with Production Planning, Warehousing, Quality, Traffic, Import/Export, Launch Management, and Finance teams to ensure operational excellence.
Participate in MPS (MAHLE Production System), corporate audits, customer audits, and compliance initiatives.
Drive continuous improvement activities by sharing best practices, standardizing work instructions, and implementing process improvements.
Ensure compliance with customer requirements, industry standards, and company policies related to quality, safety, and environmental management systems.
Your Experience & Qualifications:
Bachelor's Degree in Business Administration, Engineering, Supply Chain Management, Logistics, or a related field.
Minimum 3 years of experience in Customer Service, Logistics, Supply Chain, or a similar role within the automotive industry.
Experience managing customer portals and customer-specific logistics requirements.
Strong knowledge of SAP, preferably MM, PP, and SD modules.
Advanced Microsoft Office skills, particularly Excel and PowerPoint.
Strong analytical and problem-solving skills.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Excellent communication and customer relationship management skills.
Experience working with transportation management, inventory control, and demand planning processes.
Advanced English proficiency required
Our Offer:
We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities, attractive salary & extensive personal benefits. We encourage you to apply even if you don´t meet every single requirement. You may just be the right candidate for this or other roles.
After receiving your online application, the interview process will typically be, a screening call followed by Personal Interview(s).
#TeamMAHLE is diverse, and we see that as a great advantage! We welcome applications with diverse experiences, backgrounds, and identities.
Do you have any questions?
MX
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Facts about the jobEntry level: Experienced hires
Part- / Full-time: Full Time
Functional area: Logistics
Department: BU2 Thermal and Fluid Systems
Location:
Ramos Arizpe, MX
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Company: MTFS Ramos (MX)
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Closing date for applications
Don't waste any time, apply while the position is online.
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Your future at MAHLE
As a team player and someone who thinks ahead, you can deploy all your skills with us. In cooperation with colleagues from different countries and areas, you contribute in designing the mobility of the future. When selecting MAHLE, you choose trend-setting technologies and strategies. Are you interested in working with us and developing efficient and environmentally-friendly solutions, optimising existing products, and turning innovative ideas into reality? Then MAHLE is the right address for you.
Shape the future with us.
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