Join Our #RidiculouslyAmazing Team! Trilingual Customer Support Representative - Malay or Punjabi or Amharic+ English + Spanish - Tijuana, Rosarito.
- Full-time Position
- On-site Role: Based at our modern Site in Blvd. Cuauhtemoc Sur, Residencial la Esmeralda, 22640 Tijuana, B.C.
Are you a dynamic communicator with a passion for customer satisfaction? Do you thrive in a supportive and growth-oriented environment? TaskUs is looking for a talented Trilingual Customer Support Representative Malay or Punjabi or Amharic+English + Spanish to join our team!
Why TaskUs ?
At TaskUs, we're more than just a workplace – we're a community where your passion and drive can truly shine. We believe in fostering an environment where you can grow professionally and personally. If you're ready to build your success story, you belong with us!
As a Customer Support Representative, you will...
- Research and resolve issues reported by the client's end-users via phone, email, and chat support.
- Manage and maintain a test lab of devices running services to be used for reproducing customer issues.
- Ensure that all log-in and passwords (both internal & external) are kept confidential.
- Document all information on customer interaction according to standard operating procedures.
Requirements:
- Must be willing to complete assessments that include a typing test of 25+ wpm.
- Advanced Punjabi or Malay or Amharic
- B2 + English and Spanish
- Great communication skills, written and orally.
- Demonstrate strong abilities to work independently and as a remote team player.
- Must be adaptable and flexible, demonstrating abilities to work with process and information changes.
- Must be at least 18 years of age.
- Must have at least a High school diploma or GED.
- Must be willing to participate in a background screening.
Recommended:
- Experience with customer service via phone, email, and live chat support is preferred but not required
- Experience in customer service, sales, billing, collections, and technical support
TaskUs will provide:
- Full Medical, Dental, Vision, and Life Insurance for you and your dependents above and beyond what is provided by the state
- Paid Birthday Leave
- Paid vacations
- Paid time off
- Food vouchers of 220 MXN weekly
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
Tipo de puesto: Tiempo completo
Sueldo: $28,000.00 al mes
Beneficios:
- Apoyo para estudios
- Descuento de empleados
- Descuento de gimnasio
- Descuentos y precios preferenciales
- Días de maternidad superiores a los de la ley
- Días por enfermedad
- Estacionamiento gratuito
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de la vista
- Seguro dental
- Seguro de vida
- Servicio de gimnasio
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa
Pregunta(s) de postulación:
- can work onsite in Tijuana office?
- Have mexican required paperwork to be legally employed?
Idioma:
- Malay or Punjabi or Amhari (Obligatorio)
Lugar de trabajo: Empleo presencial
