Nacora is a fully owned subsidiary of Kuehne+Nagel, one of the world’s leading logistics providers. Since 1972, we’ve specialized in innovative insurance solutions and risk management, serving clients across industries with a strong focus on transport and logistics. By joining Nacora, you’re not only becoming part of our expert insurance team, you’re also contributing to the global impact of Kuehne+Nagel. This means enabling the everyday moments that touch people’s lives. Because at Kuehne+Nagel, and at Nacora, your work contributes to more than we imagine at first.
- Lead the end-to-end management of claims, ensuring timely resolution and a high level of customer satisfaction.
- Evaluate and analyze incidents reported by internal and external clients, determining coverage and applicability of insurance policies.
- Negotiate with insurance companies to secure fair and efficient claim resolutions.
- Oversee proper registration, documentation, and traceability of claims within internal systems.
- Monitor claims lifecycle, ensuring compliance with service levels, timelines, and quality standards.
- Generate reports and perform statistical analysis on claims trends, losses, and process performance.
- Communicate insights, trends, and status updates to leadership and key stakeholders.
- Drive loss prevention initiatives by analyzing root causes and implementing risk mitigation strategies.
- Develop, improve, and maintain claims processes aligned with QSHE standards.
- Build and maintain strong relationships with clients, insurers, and internal stakeholders.
- Support commercial teams by providing training and advisory on claims management and risk prevention.
- Bachelor’s degree
- Insurance Adjuster License.
- 8+ years of experience in claims management within insurance companies or brokers.
- Solid experience negotiating with insurers and managing complex claims processes.
- Strong knowledge of insurance policies, coverage, and claims procedures in transportation, ideally within logistics environments.
- Analytical mindset with experience in incident evaluation and loss analysis.
- Strong understanding of operations, finance, and customer service processes.
- Advanced English proficiency.
- Excellent stakeholder management, communication, and conflict resolution skills.
- Results-oriented, detail-focused, and with strong process management capabilities.
- Opportunity to join Nacora, a specialized insurance broker within a global logistics leader.
- High-impact role with exposure to key clients and senior stakeholders.
- Ability to shape claims management processes and add strategic value through risk prevention.
- Collaborative and international work environment.
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
