Job Description
This role plays a pivotal part in the external-facing functions of the HR department, specifically focusing on client management and recruitment processes. The HR External Associate is responsible for tailoring recruitment strategies to meet client needs, providing exceptional customer service, and ensuring a seamless client experience.
Job Responsibilities and Functions
Client Relationship Management
- Cultivate and maintain strong relationships with clients
- Understand client needs and tailor recruitment strategies accordingly
Customer Service
- Provide exceptional customer service to clients, addressing inquiries and concerns promptly
- Ensure a positive and seamless client experience throughout the recruitment process
Adaptability
- Adapt to diverse client requirements and industry-specific nuances
- Proactively adjust strategies to align with evolving client needs
Communication and Coordination
- Effectively communicate with clients, candidates, and internal teams
- Collaborate internally to meet client expectations
Resilient Problem Solver
- Navigate challenges with resilience, offering creative solutions to client-specific issues
- Continuously improve processes to enhance client satisfaction.
- Proficient in English, 90%, for effective communication with clients and internal coordination
Requirements
- Bachelor in Organizational Psychology, Psychology or Business Administration
- Has international experience
- A keen interest in client relationship management, is essential
- 1-3 years of professional experience
Job Type: Full-time
Application Question(s):
- How many years of relevant experience do you have?
- What is your English proficiency level?
- What is your expected gross monthly compensation in MXN?
Work Location: Remote
