The Billing Specialist is responsible for preparing and issuing high-volume project and service invoices for customers across the U.S. and Canada. This role ensures invoices are accurate and comply with customer contracts, purchase orders, and billing milestones while supporting revenue recognition and partnering closely with Project Managers.
Key responsibilities:
- Prepare and issue invoices to customers based on service agreements and purchase orders, ensuring accuracy in billing details and compliance with contractual terms
- Closely collaborate with the local Project Manager
- Review and reconcile billing data for completeness and accuracy, making necessary adjustments or corrections
- Collaborate with sales, customer service, and project management teams to gather necessary information for billing and to resolve any billing-related issues
- Maintain and update customer billing information and records in the billing system
- Monitor customer account details for non-payments, delayed payments, and other irregularities, and follow up as needed; perform dunning activities where required
- Assist with the accounts receivable process, including recording payments and updating customer ledgers
- Perform AR, Revenue & Aging analysis
- Support the month-end and year-end close processes, including preparing journal entries and account reconciliations related to billing
- Generate and analyze billing reports, providing insights and recommendations to improve the billing process and reduce errors. Closely collaborate with the Reporting & Analytics team on this
- Ensure compliance with OTC internal controls, accounting policies, and regulatory requirements related to billing operations
- Participate in the implementation and improvement of billing systems and procedures to enhance efficiency and accuracy
- Provide support during internal and external audits by preparing required documentation and addressing auditor inquiries related to billing
Education and experience
- University degree in Finance, Accounting, Business Administration or related field
- Minimum of 1-2years of experience in OTC, billing or a similar rrole
- Experience within the manufacturing or industrial sectors is preferred
Critical success factors
- Strong understanding of accounting principles, revenue recognition and billing process
- Proficiency in interpreting billing reports
- Excellent analytical, problem-solving and decision-making skills
- Strong communication skills for delivering key insights to i.e. Senior Billing Accountants, CoE Accounting Manager, Reporting & Analytics team and Country Finance Heads
Technical & language skills
- Proficient in ERP systems (relevant to your business unit; SAP, Microsoft Dynamics 365 or iScala) Strong MS Office (Excel, PowerPoint) skills
- Proficiency in billing software; experience with Tagetik and Qlik Sense is a plus
- Proficiency in English
What we offer you
- 30 days Christmas Bonus (Aguinaldo)
- Savings Fund: 8% monthly matching
- Pension Plan & Seniority Recognition
- Major Medical Insurance (Individual)
- Life, Dental, and Vision Insurance
- 12 days of vacation to start with a 50% vacation premium
Job Type: Full-time
Pay: $22,000.00 - $28,000.00 per month
Work Location: In person