Who We Are
Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways – driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com.
Formerra leads in the market with the following key capabilities:
- Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
- Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands
- Integrated, long-standing relationships with leading, global suppliers
- Unparalleled and highly specialized technical, processing, and design support
- Regulatory-compliant material support and expertise
General Summary
Responsible for optimizing customer processes and conditions while providing education to external customers on how to run Formerra materials. Tooling design and flow modeling. Troubleshoot issues that are raised by the customer. May be accountable for or participate in the resolution of customer complaints. May also be responsible for developing a new application or product launch testing plan and procedure, data analysis, and communication of results. Requires five plus years direct, relevant work experience with the ability to operate independently.
Essential Duties & Responsibilities
- With minimal to no guidance, actively participates in development of new application, product launch testing plan, data analysis, and/or communication of results.
- Works with new and established customers to identify technical specifications.
- Documents and prepares product specifications incorporating Formerra products and services into customer applications.
- Develops testing for customer specific production needs.
- Manages successful resolution of customer complaints/issues.
Competencies required
- Communication Skills
- Innovation
- Continuous Improvement
Qualifications
- Education: Bachelor's degree in Chemistry, Chemical Engineering, Materials Science
Experience:
- Minimum of 5 years of experience in chemical Industry, with focus on R&D, technical service, and application development.
- Proven track record in project management, especially in the development and launch of new applications or products.
Soft Skills:
- Self-motivated, proactive, and able to work independently
