We are currently looking to expand our team.We are seeking candidates to provide customer service and phone support to active clients, resolving inquiries related to payments, operational processes, and invoice purchasing, ensuring a clear and professional experience.
Handle customer calls in English (90%).
Provide support in payment processes and factoring operations.
Enter and update information in CRM systems (Salesforce).
Properly channel and follow up on requests and incidents.
Provide administrative and operational support to the corresponding department.
High school diploma or Bachelors degree.
Experience in customer service or call center.
Advanced English (90% required).
Proficiency in Microsoft Office and CRM systems.
Excellent phone etiquette, strong organizational skills, and responsibility.
Interested candidates may apply through this platform or send a direct message (the interview will be conducted 100% in English).
Nivel de educación deseada:
Superior - titulado
Nivel de experiencia deseada:
Nivel Experto
Función departamental:
Atención al cliente
Industria:
Servicios Financieros
Esta vacante viene de la bolsa de empleo Talenteca.com:
https://www.talenteca.com/anuncio?j_id=6a4698d14700002f0025ce03&source=indeed 