Role description.
The Team Lead – Healthcare Contact Center & Patient Scheduling is responsible for leading front-line operations supporting patient scheduling and patient engagement for U.S. healthcare system clients. The role focuses on delivering an efficient, accurate, and patient-centered experience while meeting service-level, quality, productivity, and scheduling performance expectations.
Requirements.
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Bachelor's Degree (completed)
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Prior call center experience
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Bilingual proficiency in English and Spanish
Site location. Ciudad del Sol, Zapopan, Jal.
Compensation and benefits.
Salary range / monthly gross$ 31,500
Benefits. According with a law requirements.
Work Schedule
Monday - Friday (Saturdays TBD)
7:00 am - 4:30 pm (TBD if this might change)
Este empleo viene de Talenteca.com:
https://www.talenteca.com/anuncio?j_id=6a9b14da300000300081cd7e&source=indeed 