Our Fulfillment Center in Cuautitlan Izcalli, MX is looking for an ICQA (Inventory Control & Quality Assurance) Area Manager Jr. to supervise safety, quality, customer experience, and productivity of our department.
This entry-level role will work closely with Area Managers, process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.
Key job responsibilities
Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operation.
Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
Plan for & identify root causes of inventory deviations through cause & effect analysis.
Supervise a team of 20-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center
Analysis of data trends to detect areas of improvement and define action plans to meet KPIs.
- High school diploma
- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- 1+ years of experience directly managing others experience
- Speak, write, and read fluently in English
- 1+ years of leadership experience in a retail, distribution or similar environment experience
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