Important IT company At the Latin American level, growth requires:
HANA DB Admin
We are seeking an SAP HANA Administrator to provide L2/L3 support for complex SAP landscapes. The ideal candidate will demonstrate deep technical expertise in HANA/Sybase database administration, proactive issue resolution, and cross-functional coordination in a managed service delivery model. This role demands operational excellence, SLA adherence, and continuous learning in a dynamic global support setup.
Key Responsibilities
- Deliver L2/L3 technical support for SAP HANA infrastructure in compliance with SLAs and KPIs.
- Administer HANA and Sybase databases, including backup, recovery, performance tuning, and space management.
- Handle P1/P2 incidents with urgency and precision, ensuring timely resolution and de-escalation.
- Track and report SLA/KPI metrics; ensure compliance with ITIL best practices.
- Prior experience in ECS (Enterprise Cloud Services) will be considered an advantage.
Key activities
- HANA Database and ASE Sybase
- Update database software, DMM
- Table partitioning
- Maintain system parameter
- Manage hana replication
- Install ODBC
- Backup/ restore
Required Skills & Competencies
- Hands-on experience in HANA and Sybase database operations.
- Experience in managed service delivery and global support environments.
- Familiarity with ITIL processes and SLA/KPI tracking.
- Excellent troubleshooting, documentation, and communication skills.
ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).
If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.
Job type: Remote.
Location: Mexico
Salary: $85,000 gross
Benefits: Excellent superior benefits.
Tipo de puesto: Tiempo completo
Sueldo: $85,000.00 al mes
Pregunta(s) de postulación:
Idioma:
Licencia/Certificación:
- visa de trabajo en México? (Obligatorio)
Lugar de trabajo: Empleo remoto
