Order Fulfillment product group is the heart of the Ford ecosystem with enterprise capabilities such as vehicle Order Planning, Forecasting, Order Generation, Scheduling, Order Bank Management, Sales, and Dealer Management globally. In addition, we enable multiple Top Hats (VehACT, eCommerce, VISTA, GOALS, FordPro etc.) for Retail and Fleet Commercial customer experience journey.
GOMS – Global Order Management Services: We are building out the Global Order Bank service layer as the primary platform for order transactions across Order Fulfillment order banks for all Top Hats. This includes Order Manager services like create, amend, contract, cancel, status/config updates, and inventory search capabilities. Today, order management services are fragmented across multiple applications. This role will help drive consolidation into GOMS by combining, deprecating, or migrating services into a single platform. The objective is to deliver a seamless customer experience real-time search and support Order-to-Delivery availability.
