Overview:
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Responsibilities:
The SAP AMS Cross Value Stream Lead (Senior Manager) – North America is responsible for driving alignment, integration, and execution across end-to-end SAP AMS value streams business solutions within a large-scale S/4HANA transformation environment.
Operating across all DSO value streams including Record-to-Report, Make-to-Deploy, Order-to-Cash, Procure-to-Pay, and other enterprise value streams, this role ensures that business processes, technology solutions, and delivery teams are fully aligned to enable seamless end-to-end operations with ITSM best practices of Incidents – Change – Problem management including new Projects transition intake to DSO. The role serves as a key integrator across functional, technical, and business teams, balancing strategic direction with hands-on execution to drive DSO Quality assurances to avoid business disruptions.
This position also owns end-to-end validation and release readiness across value streams, ensuring that changes are delivered in a controlled, high-quality manner with minimal disruption to the business. Ensure comprehensive end-to-end scenario coverage and regression testing across value streams to protect production stability.
Your Impact
1. Cross Value Stream Leadership & Integration
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Lead alignment across SAP AMS/DSO value streams, ensuring integrated business processes and dependencies are clearly defined and managed
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Act as the central point of coordination across functional, technical, and business teams
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Drive collaboration between process owners, product teams, and delivery leads to ensure cohesive execution
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Identify and proactively manage cross-stream risks, impacts, and dependencies
2. Release Management & Deployment Leadership
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Own the integrated release management process across SAP value streams, ensuring coordinated and predictable deployments
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Define release strategy, cadence, and governance aligned to business priorities and transformation timelines
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Coordinate release scope, dependencies, and readiness across multiple teams and systems
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Lead release planning, cutover activities, and go-live execution to ensure minimal business disruption
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Ensure clear communication of release content, risks, and impacts to stakeholders
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Drive post-release stabilization, issue resolution, and continuous improvement of release processes
3. End-to-End Testing & Validation Leadership
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Lead and Drive VS AMS/DSO leads to complete end-to-end scenario validation and regression coverage across value streams to ensure production readiness and minimize business risk.
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Define and enforce testing governance, including planning, scope, entry/exit criteria, and defect management. Ensuring the proper scenarios are identified and executed.
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Partner with business stakeholders & VS AMS /DSO leads to validate critical scenarios and ensure readiness for deployment
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Drive coordination of integration testing cycles across SAP and non-SAP systems
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Ensure effective defect triage, prioritization, and resolution across cross-functional teams
4. Business Process & Solution Alignment
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Drive consistent, end-to-end process design and execution across sectors, functions, and geographies by partnering with business stakeholders to align solutions to operational outcomes, while standardizing processes and optimizing system integrations to reduce complexity and improve efficiency.
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Partner with Sector AMS leads and Common services to identify the harmonization and adoption for best practices in ITSM process and the tools including Common Service Framework.
5. Quality, Readiness & Risk Management
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Own overall solution readiness across value streams, ensuring high-quality delivery with minimal business disruption
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Oversee integrated validation activities, including regression and release readiness assessments
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Identify risks early and drive mitigation plans across teams
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Ensure adherence to quality standards, controls, and compliance requirements
6. Stakeholder & Team Leadership
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Partner with business and technology leaders to align priorities and drive outcomes
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Serve as the escalation point for cross-value stream risks and issues
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Communicate status, risks, and progress to senior leadership in a clear and structured manner
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Provide leadership and direction to cross-functional teams, fostering accountability and collaboration
7. Continuous Improvement & Operating Excellence
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Drive adoption of enterprise standards, tools, and best practices in ITSM process including Common Service framework across all AMS value streams.
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Identify opportunities to improve execution efficiency, simplify processes, and enhance team collaboration
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Lead initiatives to improve delivery speed, quality, and predictability
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Contribute to achieving transformation objectives and delivering measurable business value
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Implement Intake process for NA SAP Sustain Scope changes in partnership with Sector Deployment teams, Sector AMS leads, Global Procurement, Vendor management, D&AI, I&O, IT Security & Controls and PwC
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Implement common processes & the best practices as per Common Service framework
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Day to day governance for Service Improvements, Performance measurement and Contractual obligations as per Common Service framework with a goal to deliver the committed benefits and best services to business in partnership with PepsiCo Global Procurement and Vendor management teams
Qualifications:
Who Are We Looking For?
Experience & Leadership
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8+ years of experience in SAP program delivery, with a strong focus on cross-functional integration and large-scale transformation initiatives
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Proven DSO experience leading cross–value stream initiatives across domains such as Record-to-Report, Make-to-Deploy, Order-to-Cash, Procure-to-Pay, and other enterprise value streams
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Demonstrated ability to lead complex, multi-teams across multiple functions with both onshore and offshore resources
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Strong experience operating in a matrixed environment, influencing without direct authority
SAP & Transformation Expertise
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Deep understanding of SAP S/4HANA business processes and integration points across modules
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Experience supporting large-scale SAP transformations, deployments, or major releases
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Strong knowledge of end-to-end business process flows and dependencies across SAP and integrated non-SAP systems
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Familiarity with enterprise standards, governance models, and delivery frameworks
Testing, Quality & Release Management
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Experience leading end-to-end testing and validation across multiple value streams, including regression strategy and execution
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Strong understanding of integrated testing cycles, defect management, and release readiness processes
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Proven experience managing release planning, cutover activities, and go-live execution
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Knowledge of test automation and continuous testing practices is a plus
Program & Delivery Management (Ex: Break-fixes and Minor enhancements)
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Strong planning and execution skills with the ability to manage multiple priorities, timelines, and dependencies
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Experience with risk management, issue resolution, and escalation handling across large programs
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Ability to drive structured governance, reporting, and performance tracking
Stakeholder & Communication Skills
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Excellent communication and presentation skills, with the ability to engage effectively at all levels of the organization
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Proven ability to influence senior stakeholders and drive alignment across business and technology teams
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Strong facilitation and decision-making skills in complex, fast-paced environments
Education & Other
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Bachelor’s degree in Information Technology, MIS, Business, or a related field
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SAP certification or relevant program management certification (e.g., PMP, Agile) is a plus
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
