About the role:
We’re looking for a reliable, detail-oriented AR Specialist to support our collections and reporting operations. You’ll work closely with clinics, internal teams, and the AR Team Leader to ensure invoices are accurate, payments are tracked, and follow-ups are handled professionally.
This role is ideal for someone who:
- Is comfortable following up on payments
- Enjoys organized data and reporting
- Wants stable remote work with a global company
Key Responsibilities
Accounts Receivable & Collections
- Send invoices and payment reminders to clinics based on billing schedules
- Follow up on outstanding payments via email, WhatsApp, calls, and CRM
- Track payment status and escalate unresolved cases when needed
Reporting & Reconciliation
- Maintain accurate patient, invoice, and payment records
- Cross-check clinic invoices against patient treatment data
- Update daily and weekly AR reports and dashboards
Coordination & Documentation
- Work with Sales, Customer Support, and Clinics to resolve discrepancies
- Ensure all AR communications are properly logged in Zoho
- Support process improvements and reporting accuracy
- Support company sales & revenue goals.
- Join team meetings and trainings.
- Communicate effectively across phone, video, and email.
- Follow company policies and ethical standards.
Work Schedule
- 5 days on / 2 days off (rotational)
- Availability for early or late shifts depending on assigned schedule
- Weekend availability required (rotational, planned in advance)
JOB REQUIREMENTS:
- 2+ years of experience in Accounts Receivable, billing, or finance coordination
- Strong Excel / Google Sheets skills
- Fluent Spanish & English (written and spoken)
- Comfortable using CRM systems (Zoho preferred)
- High attention to detail and strong follow-up skills
- Able to work independently in a remote environment
Nice to have:
- Experience in dental or medical billing
- Prior work with international clients or clinics
EQUIPMENT REQUIREMENT:
- High speed internet & mobile connections
- Reliable computer & mobile device with audio and video capabilities
Job Types: Part-time, Contract
Pay: $9,000.00 - $12,000.00 per month
Expected hours: No more than 25 per week
Experience:
- Account Receivable : 2 years (Required)
- Customer Services: 3 years (Preferred)
- Billing : 3 years (Preferred)
- Collections : 2 years (Required)
- Cold Calling: 2 years (Preferred)
Language:
Work Location: Remote
