Summary
The Inside Sales Representative is a key member of the Sales team responsible for driving revenue through high-volume outbound calls and email outreach to existing wholesale accounts, while serving as a critical execution partner to Regional Sales Managers and Territory Sales Representatives.
This role is focused on generating incremental sales through proactive customer outreach, including reorders, replenishment, at-once business, follow-ups from field visits, and ongoing account engagement. Success in this position requires strong phone presence, consistent outbound activity, and the ability to efficiently convert conversations into orders using NuOrder, Shopify B2B, and HubSpot. Travel expectation includes one to two tradeshows and two company sales meetings per year. This is a revenue-driving sales role with a primary focus on outbound calls and emails.
Duties and Responsibilities:
Sales Execution
- Execute daily outbound calls and emails to assigned wholesale accounts to drive reorders, replenishment, and at-once sales
- Convert outbound sales activity into booked orders through effective product knowledge and follow-up
- Support sales initiatives by executing follow-up from field sales visits and line presentations
- Maintain consistent account touchpoints to drive ongoing engagement and sales velocity
- Accurately capture and close sales opportunities generated through outbound activity
Systems and Order Management
- Enter, manage, and modify wholesale orders using NuOrder and Shopify B2B
- Maintain accurate account records, contacts, notes, and activity tracking in HubSpot
- Ensure pricing, discounts, terms, and payment settings are correctly applied across all systems
Cross-Functional Collaboration
- Partner with Regional Sales Managers and Territory Sales Representatives to ensure seamless execution of sales opportunities
- Collaborate with Sales Operations, Customer Service, Ops, and IT to resolve system or order issues
- Support sales launches, promotions, and initiatives through accurate system setup and execution
- Participate in occasional tradeshows and company sales meetings as required
- Other duties as assigned
Knowledge, Skills and Abilities Required:
- Strong outbound sales and phone presence
- High comfort level navigating multiple sales platforms simultaneously
- Strong written and verbal communication skills
- Excellent organization and time-management skills
- Detail-oriented with strong follow-through
- Ability to manage high order volume with accuracy and urgency
- Customer-focused and results-driven mindset
- Ability to work independently while contributing to broader sales goals
Minimum Job Requirements:
Education and Experience
- 2 to 3 years of inside sales or wholesale sales experience
- Proven experience driving sales through outbound calls and emails
- Hands-on experience with NuOrder, Shopify B2B, HubSpot, or similar platforms
- Experience supporting field sales execution and order follow-through
- Knowledge of apparel, fitness, or specialty retail industries preferred
Technical Skills
- Proficient in Microsoft Outlook, Excel, Word, Teams, and PowerPoint
- Strong CRM and wholesale order system experience
- Ability to analyze sales and order data to support execution
- Excellent written and verbal English communication skills
Travel and Schedule Requirements
- Monday through Friday during regular business hours, with occasional overtime as needed
- Hybrid working schedule in the office on Tuesday and Wednesday of each week
- Minimal travel required, limited to one to two tradeshows and company sales meetings two times per year
Benefits + Pay
- Base salary starting at $6,500 MXN Net weekly
- Annual bonus: $4,000 USD
- May be eligible for commission; compensation plan is currently being finalized.
- Hybrid work setting
- Wellness focused work environment, casual/lifestyle apparel work attire, one hour paid fitness time per week.
- Summer Half Days, additional incentivized paid time off.
- Quarter and Monthly Employee Recognition Programs
- Major and Minor medical insurance
- Generous apparel stipend
