Job Description
Tired of feeling like another number in a large corporation? Join our small family business and grow with us! We are hiring Customer Service and Sales Representatives to provide outstanding service to our clients and help expand our client base. All interactions are inbound calls or inquiry follow-ups—no cold calling! You will join a supportive and dedicated team that will guide you every step of the way.
You must be responsible, polite, and able to follow instructions from supervisors. Remote/work-from-home work is required. You must have the space and equipment (computer and reliable internet connection) to perform the job.
We are looking for:
- Someone who can work Monday through Friday.
- A strong passion for delivering excellent customer service.
- Enthusiasm for selling services and explaining benefits to potential clients.
- Excellent English written and verbal communication skills.
- Experience handling customer inquiries (e.g., service requests, billing questions, resolving dissatisfaction).
- Ability to solve problems and multitask effectively.
- Strong attention to detail and adaptability to change.
- Promptly answer incoming calls about our services—no cold calling!
- Experience with the sales process: overcoming objections, closing deals, etc.
- Following up on new/existing leads.
- Goal-oriented mindset and ability to deliver results promptly.
- Familiarity with CRM systems, Google Workspace tools, and VOIP systems.
- Customer service experience is a must.
- Full-time availability.
- Bilingual (Spanish and English).
- Team player with initiative.
What we offer:
- Weekly Pay: Begin with a $300 weekly base pay, with the potential to earn an additional $20 after 3 months evaluation.
- Hours of Operation: 8-9 hour weekday shift and open to working on weekends. (EST)
- No night shifts!
- Work from Home!
- Paid Training
- 5 Paid Vacation Days after 1 year
- Opportunity to grow with us!
Requirements to work from home:
Excellent Internet connectivity:
- Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better! Productive work environment:
- In-house network, and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates.
- A quiet and distraction-free, secure place to work.
- A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.
Job Type: Full-time
Pay: From $5,220.00 per week
Work Location: Remote
