Samsong Mexico, a company in the automotive industry specializing in the manufacturing of automotive safety components, is looking for a Quality Assurance Engineer to j
Position Objective
Ensure compliance with customer quality requirements by leading problem-solving activities, strengthening quality controls, and coordinating cross-functional actions focused on customer satisfaction and continuous improvement.
Main Responsibilities
- Lead cross-functional teams in the analysis and resolution of customer quality issues.
- Prepare and present problem-solving reports and corrective actions during customer meetings.
- Develop Quality Alerts and inspection standards for Quality Assurance and Quality Control.
- Coordinate customer visits and follow up on quality concerns and corrective actions.
- Coordinate and follow up on customer resident activities.
- Develop and monitor internal and customer quality KPIs, reporting trends and relevant findings to Management.
- Develop and manage 4M documentation according to customer requirements.
- Audit CC/IC processes and verify compliance with established quality controls.
- Collaborate with Production, Maintenance, and Engineering to implement robust quality controls and prevent recurrence of quality issues.
Requirements
- Bachelor’s degree in Engineering or a related field.
- Minimum 4 years of experience in Quality within the automotive industry.
- Previous experience in direct customer interaction and customer quality management.
- Advanced English proficiency – mandatory.
- Strong communication, analytical, leadership, and problem-solving skills.
Technical Knowledge
- Problem-solving tools and Root Cause Analysis
- SPC (Statistical Process Control)
- PFMEA / FMEA
- Control Plan and Process Flow Diagrams
- PPAP and APQP
- Statistical and Quality Control tools
- Customer portals and Quality KPI management
- Inspection Standards and Quality Alerts
- 4M Change Management
Lugar de trabajo: Empleo presencial
