Intugo, in partnership with a foreign company specialized in technology-enabled revenue cycle management (RCM) services for healthcare organizations, is looking for you.Hook: Join our team today!What you’ll do:
- Handle inbound calls from patients, providers, and healthcare consumers in a highly professional and courteous manner.
- Schedule and manage appointments across multiple partner clinics and facilities.
- Verify consumer details, including demographics and insurance information, and accurately document all interactions in electronic health records (EHR) systems.
What you need:
- Education: College degree completed (graduation mandate).
- Skills: Strong verbal and written communication with the ability to multitask and navigate multiple computer systems simultaneously.
- Mindset: A strong customer-focused and problem-solving attitude.
- Experience (Nice to have): Previous customer service, contact center, or healthcare patient access experience; familiarity with Epic systems is an advantage.
Visible Gross Monthly Salary: $19,500 MXNYour benefits:
- Christmas Bonus: 30 days of salary.
- Food Vouchers: $1,000 MXN monthly.
- Insurance: Private medical insurance.
- Law Benefits: Statutory benefits included.
Working Schedule:
- Monday to Friday, 7:00 AM – 4:00 PM (TBD if Saturday).
Location:
- Guadalajara (On-site / Operational Modality: Site)
Sueldo: $19,500.00 al mes
Lugar de trabajo: Empleo presencial
