Overview:
CAREERS TO SMILE ABOUT
At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.
At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.
Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.
Responsibilities:
The Opportunity
Lead the Payroll Incidence Consolidation Services portfolio for one of the six PFNA (PepsiCo Foods North America) regions: West, South Central, North Central, Southeast, Northeast, or Atlantic.
-
Manage the Payroll Inputs Processing Center, ensuring all payroll inputs are accurately validated, processed, and delivered on time to support timely and accurate payroll execution.
-
Serve as the primary point of contact for the business, partnering with stakeholders to understand payroll needs and requirements.
-
Support payroll-related inquiries and requests, ensuring effective service delivery during both regular and off-cycle payroll periods.
-
Collaborate with cross-functional teams to maintain payroll accuracy, compliance, and operational efficiency across the assigned region.
-
-
Monitor payroll processes and controls to ensure data quality, timely issue resolution, and continuous process improvement.
These services are currently migrating from US to Mexico. This position will be responsible for the transition process according to transition methodology. Ensure incidence payroll operation within MBS while implementing a functional operating model.
Your Impact
As People Operations Assoc Manager your scope would consist of:
Ensure service delivery, SLAs/KPIs accuracy according to each region. Drive operational efficiency and continuous improvement for all US MBS Sales Payroll portfolio
-
Consistent and high level customer service and operational excellence ensuring transactions. Full compliance with relevant legal, company and process requirements.
-
Develop and execute plans to improve customer satisfaction.
-
Manage escalation and takes ownership for ultimate issues resolution.
-
Show technical and functional expertise when taking decisions. Such as database requirements, integration of systems, and the broader shared services organization.
-
Plan and overview workload of Sales Payroll regional structure and portfolio.
-
Provide constant coaching and day to day oversight of the work to the Payroll Regional Team.
-
Develop knowledge of PepsiCo's US business policies and labor legislation for business processes.
-
Leverage technology to optimize payroll efficiency.
-
Manage and transact against payroll requests submitted through location specific payroll SPA boxes.
-
Upload, organize and ensure supporting documentation and payroll reports/approvals are available on TEAMS channels, adhering to Control requirements.
-
Maintain employee records in proprietary commission tracking system to ensure accurate payout of commission and variable overtime for sales employees.
-
Generate and distribute required payroll reports and obtain approvals electronically to meet Global Control compliance.
-
-
Run Ad-hoc reports to identify gaps in payroll and partner with Managers to resolve prior to finalizing payroll each weel
Qualifications:
Who Are We Looking For?
Education
-
Bachelor’s Degree in Industrial Engineering, Accounting, Finance, Business Administration or Related Field.
Experience
-
Fluent in English.
4+ years of experience in payroll, accounting, or finance processes preferred.
2+ years of experience supervising large teams, including workload distribution, task assignment, and performance follow-up.
-
Functional knowledge of Human Resources processes preferred.
Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
Customer-focused mindset with strong organizational, follow-up, and adaptability skills.
Proven ability to build networks, collaborate effectively, and influence stakeholders to establish strong and credible relationships with internal clients.
Ability to lead functional initiatives and drive results within a matrixed organization.
Demonstrated ability to adapt to changing priorities while maintaining clear and effective communication.
Strong multitasking skills, with the ability to manage multiple priorities and deadlines simultaneously.
If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.
What can you expect from us:
- Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
- Specialized training according to the role.
- Learning experiences with internal and external providers.
- We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
- Financial wellness programs that will help you reach your goals in all stages of life.
- A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
- And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.
