About the role
We are seeking a Key Account Manager to oversee internal pod operations and lead high-value client accounts.
This senior, US client-facing position focuses on cross-functional leadership, independent strategy execution, and quality assurance across creative, media, and lifecycle outputs. As a Key Account Manager, you will own the execution, performance, and strategic direction within your assigned pod, going beyond standard relationship management.
You will collaborate closely with Strategists, Creative Directors, and internal Design and Media teams to align deliverables with agency standards and client goals. Furthermore, you will have the autonomy to scale accounts, implement offers, and lead testing roadmaps without requiring day-to-day sign-off from department heads.
Benefits
- Monthly salary: $28,000 MXN - $30,000 MXN
- Major and minor medical expense insurance.
- Christmas bonus (Aguinaldo).
- Mental health support.
- Up to 3 days of sick leave with full pay.
- Vacation bonus equivalent to 25% of the corresponding vacation days.
- Professional Growth & Upskilling Opportunity.
Key Responsibilities
- Serve as the senior point of contact for clients within your pod by offering proactive insights, performance reviews, and strategic guidance.
- Direct the end-to-end execution of client deliverables across Paid Media, Email, Creative, and CRO to ensure timeliness and consistency.
- Lead primary text, creative copy, and asset ideation.
- Understand and lead the andromeda ADV+ targeting strategy on Meta.
- Oversee pod quality and internal workflows, ensuring campaigns, briefs, and creative assets meet standards before going live.
- Approve and develop new campaign strategies, optimization plans, and offers directly alongside media and creative teams.
- Collaborate with the Lead Strategist, Creative Director, and Media Buying Director for quarterly planning, major brand shifts, or larger strategic pivots.
- Conduct client calls and pod-level meetings to surface blockers early, maintain project momentum, and ensure client satisfaction.
- Work cross-functionally with Designers, Media Buyers, and VAs to guarantee delivery accuracy and pod efficiency.
- Lead scaling plans and proactive testing while maintaining performance visibility across platforms such as Meta, Google, and Klaviyo.
Key Requirements
- +5 years of experience in Account Management.
- +4 years of experience in the digital marketing agency industry.
- Professional proficiency in English, verbal and written.
- A proven track record of owning full-funnel strategy across multiple high-value accounts.
- A strong understanding of performance marketing across Paid Media, CRO, and Email/SMS.
- Comfortability in leading multi-disciplinary pods simultaneously with multiple accounts.
- The ability to provide offer recommendations, QA creative, and direct testing initiatives.
- Exceptional expectation management and client communication skills.
- A highly autonomous, solutions-oriented, and proactive approach to work.
Desired skills
- Familiarity with platforms and tools such as Google Drive, Notion, Slack, ClickUp, Meta Ads, and Klaviyo.
- Experience mentoring peers or managing junior team members is a plus.
Working conditions
- Job schedule: Monday to Friday, full-time.
- 100% remote environment.
Why join us?
You will step into a fast-paced, high-impact, and remote-first environment where you have the autonomy to truly own strategy and operate independently. We invest heavily in our team's continuous growth by offering a competitive salary with clear pathways to leadership opportunities, generous PTO, and access to premium courses, workshops, and marketing certifications. You will also benefit from close collaboration with senior leadership and pod ownership within a strong, collaborative team culture. If you are a driven talent ready to take ownership, lead teams, and shape the future of modern marketing, APPLY TODAY to join our fast-growing agency!
Job Type: Full-time
Pay: $28,000.00 - $30,000.00 per month
Application Question(s):
- What is your English level from 1 to 5, with 5 being advanced?
Experience:
- Account Management: 5 years (Required)
- digital marketing agency industry: 4 years (Required)
Work Location: Remote
