Client Care Coordinator/Coach (Remote | 8-Hour Shift) - Guatemala
Location: Remote – Open to candidates based in Guatemala
Pay: Starting from $4/hour
Schedule: 8-hour shifts (EST)
- 6:00 AM – 2:00 PM
- 8:00 AM – 4:00 PM
- 12:00 PM – 8:00 PM
- Monday–Friday (Sun–Thur or Tue–Sat as needed)
About:
Footprints Mental Health Counseling, P.C.Footprints Mental Health Counseling, P.C. is a growing mental health organization committed to providing compassionate, accessible, and high-quality support to individuals and families. Our mission is to empower clients to improve their wellbeing through personalized care, meaningful connections, and supportive resources. We work collaboratively to ensure every client receives respectful, client-centered support that promotes growth, resilience, and long-term success.Position OverviewThe Client Care Coordinator / Client Care Coach provides personalized, non-clinical support to clients through structured one-on-one sessions. This role focuses on coaching, coordination, and guidance—helping clients set goals, build life skills, and create actionable plans for personal and professional growth.This is a fully remote position open to candidates residing in Guatemala. Strong English communication skills are required to support clients across the United States.Key
Responsibilities
- Conduct 30–60 minute one-on-one sessions with clients
- Build strong, trusting client relationships
- Support goal-setting and track client progress
- Coordinate care and ensure timely follow-ups
- Provide tools, resources, and referrals
- Maintain accurate documentation of client interactions
- Collaborate with internal teams
- Maintain professionalism and appropriate boundaries
- Encourage accountability and personal development
Qualifications
- Fluent English proficiency (required)
- Spanish fluency (highly preferred)
- Background in Psychology (required)
- Experience in coaching, client support, or case management preferred
- Strong communication and interpersonal skills
- Highly organized with strong time management skills
- Ability to work independently in a remote environment
Key Competencies
- Client engagement and relationship-building
- Goal-setting and progress tracking
- Problem-solving and adaptability
- Motivation and encouragement
- Professionalism and confidentiality
Additional Information
- 100% Remote – Work from Guatemala
- Full-time position
- Non-clinical role (no therapy involved)
Job Types: Full-time, Permanent
Work Location: Remote
