We are looking for a Content Moderator / Content Analyst / Trust & Safety Specialist to
join our team.
In this role, you will help ensure that digital platforms remain safe, engaging, and
compliant, protecting millions of users worldwide.
What youll do
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Review and moderate user-generated content (text, images, videos) across digital
platforms -
Identify and take action on inappropriate, offensive, or non-compliant content
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Apply community guidelines, policies, and compliance standards
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Escalate sensitive or complex cases to appropriate teams (Quality, Policy, Legal)
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Maintain accuracy and productivity aligned with KPIs and SLAs
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Analyze content trends, user behavior, and patterns
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Collaborating with cross-functional teams such as Quality Assurance (QA),
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Customer Support, and Operations
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Ensure documentation and reporting of moderation actions
Experience in
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Content moderation
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Customer service / BPO / Call Center
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Quality Analyst / QA / Content Auditor
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Internal - General Use
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Social Media / Digital Content / Community Management
Required Skills
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Strong attention to detail
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Critical thinking and decision-making
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Ability to work in a high-volume / fast-paced environment
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Strong written communication skills (English preferred)
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Ability to apply guidelines and policies consistently
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Basic computer skills (MS Office, digital tools, platforms)
Preferred Qualifications
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Experience in Trust & Safety / Content Review / Risk Analysis
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Background in digital media, journalism, or social networks
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Familiarity with:
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Community guidelines
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Online safety standards
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Policy enforcement processes
Schedule:
Monday to Friday, 8:00 AM to 5:00 PM
Weekends Closed
San Pedro Tlaquepaque, Jalisco
What we offer:
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Salary negotiable based on experience
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$1,000 in grocery vouchers
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30 days of Christmas bonus
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12 days of vacation
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Major medical expenses / employee / immediate family members
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Dental medical expenses / employee / immediate family members
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Vision medical expenses (employee only)
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Life insurance
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IMSS / Infonavit / Profit sharing
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On-site medical care
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Offices with cafeteria and recreational areas.
Apply now!
Nivel de educación deseada:
Media Superior
Nivel de experiencia deseada:
Nivel Medio
Función departamental:
Tecnología / Internet
Industria:
Plataformas de Redes Sociales
Habilidades:
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Content moderator
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Trust & Safety
Esta vacante viene de la bolsa de empleo Talenteca.com:
https://www.talenteca.com/anuncio?j_id=6a3089b25200006b0049a57d&source=indeed 