Job ID: 2020517
Career Area: Quality
Position Type: Salaried
Location: Toluca MOPAR PDC
50000, MX
Date Posted: August 8, 2026
Brand: FCA Group
The Stellantis Customer Experience Organization is seeking a Vehicle, Chassis, Interior, and Mechatronics (VEHE) Warranty & Reliability Specialist to join the Quality team at the Stellantis Toluca Parts Distribution Center in Toluca, Mexico.
This position is responsible for managing and facilitating on-site quality reviews with Suppliers, Engineering, and Supplier Quality (SQ) teams. The Specialist will identify emerging field issues through the analysis of warranty-returned material and related data to determine failure modes, causes, and impacts. This role also supports the identification, implementation, and monitoring of corrective actions resulting from the analysis process while contributing to Warranty Recovery initiatives.
The successful candidate will have a proven track record of driving quality improvements through standardized manufacturing and quality processes. They will be a proactive problem solver with strong analytical capabilities and a demonstrated ability to resolve complex vehicle quality concerns. This individual must be experienced in leading cross-functional initiatives and possess a broad understanding of automotive engineering, manufacturing, quality systems, and warranty processes.
The ideal candidate is a high-energy, hands-on professional with excellent communication and leadership skills, capable of influencing stakeholders across all levels of the organization. They must demonstrate integrity, accountability, and a commitment to delivering world-class products and customer satisfaction.
Key Responsibilities
- Lead VEHE Component warranty and reliability investigations through the analysis of returned parts and warranty data.
- Manage all returned material activities for the VEHE area to support corporate quality initiatives and Warranty Recovery efforts.
- Facilitate technical reviews with suppliers, manufacturing plants, engineering teams, and SQ organizations.
- Identify emerging quality issues, determine root causes, and drive corrective action implementation and validation.
- Review supplier testing and validation procedures to ensure accurate material evaluations.
- Utilize corporate reporting systems to identify quality concerns, document issues, and verify corrective actions.
- Develop and maintain partnerships with internal and external stakeholders to drive quality improvements.
- Represent the Voice of the Customer by communicating field performance concerns to platform, engineering, and manufacturing teams.
- Plan, prioritize, and manage multiple technical and business projects simultaneously.
- Support and mentor assigned technicians while managing day-to-day activities.
- Prepare and deliver presentations and technical reports to all levels of the organization, including senior leadership.
- Promote continuous improvement initiatives and challenge teams to achieve higher quality standards.
- Strong leadership, teamwork, and interpersonal skills.
- Ability to influence and build relationships across multiple functions.
- Customer-focused mindset with a commitment to quality excellence.
- Results-oriented with a strong sense of ownership and accountability.
- Adaptable and innovative, with a willingness to challenge conventional thinking and implement new solutions.
- High level of integrity, professionalism, and ethical conduct.
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the STELLANTIS commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
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