Honeywell’s Security and Access Solutions business provide high-value security products and services that are critical for buildings around the globe. Building operators and security teams across dynamically evolving verticals depend on our mobile- and cloud-enabled technologies for access control, intrusion detection, and locking solutions to help create safer and more efficient facilities.
We are seeking a highly skilled Technical Writer to join our team. In this role, you will be responsible for developing a variety of technical documentation, including user manuals, operating instructions, online help, release notes, knowledge base articles, and product white papers.
MUST HAVE
- 3-5 years of experience in technical documentation.
- Bachelor’s Degree with focus in technical writing, communications, engineering, journalism, English, technology, or a related field, or equivalent experience or Associates Degree or Technical/Business School Certificate with 3+ years of experience.
- Exceptional writing, layout, editing, and organizational skills, with the ability to communicate complex concepts clearly.
- Good written and verbal English communication skills
WE VALUE
- Experience authoring a variety of technical documentation including help, user manuals, operating instructions, release notes, and knowledge base articles.
- Proficiency in HTML, XML, Adobe FrameMaker, MadCap Flare, Adobe applications and Darwin Information Typing Architecture (DITA).
- Familiarity with writing for localization and desktop publishing of localized materials.
- Knowledge of Agile methodology and tracking software, such as Rally or JIRA.
- Familiarity or certification with security management systems and experience in creating hardware documentation.
#LI-Hybrid
- Create and maintain a variety of technical documentation including user manuals, operating instructions, online help, release notes, and knowledge base articles.
- Collaborate with agile teams, including software development, quality assurance, product management, and program management to ensure timely delivery of documentation and localization deliverables.
- Produce infographics, illustrations, and screenshots to effectively illustrate products, features, and workflows.
- Ensure all documentation adheres to departmental style guidelines and contribute to the continuous improvement of these standards.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
