The Buy Desk Associate is a vital member of our centralized help desk team that supports internal stakeholders and external vendors with purchasing-related needs. In this entry-level role, you’ll be the first line of support for inquiries related to purchase orders, invoices, master data, and our vendor portal. Your work helps streamline operations by allowing strategic teams to stay focused, while you tackle the detailed, repetitive, and essential tasks that keep everything running smoothly.
Key Responsibilities
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Respond to internal inquiries regarding purchasing processes, invoice discrepancies, and data maintenance
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Support external vendors with questions related to purchase orders and portal navigation
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Investigate and monitor master data issues, ensuring accuracy and consistency
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Generate reports and analyze data using SAP and Excel
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Assist with the creation and delivery of training materials and surveys for internal and external users
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Maintain documentation and adhere to established departmental procedures
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Continuously identify process improvements to enhance service quality
Qualifications
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Proficiency in Microsoft Excel (average to above-average skills required)
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Experience with ERP systems; SAP experience strongly preferred
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Excellent verbal and written communication skills in English; Spanish proficiency is a plus
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Strong customer service mindset with a helpful, solutions-oriented approach
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Naturally curious and asks thoughtful questions to understand root causes
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Reliable, detail-oriented, and able to follow structured daily workflows
Why Join Us?
You’ll gain exposure to key business systems and processes while working in a collaborative environment that values precision, service, and initiative. This is a great opportunity for someone eager to start a career in procurement, supply chain, or business operations.
