Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
The System Operator is responsible for monitoring, operating, and supporting Symbotic’s advanced automation system to ensure safe, reliable, and efficient performance across robotic vehicles, automated adapters, vertical lifts, and supporting software components. Based at operations site, this role is critical to daily site execution by coordinating system activity, responding to stoppages, and partnering with operations, maintenance, engineering, and support teams to maintain optimal uptime. The ideal candidate is technically curious, detail-oriented, and able to troubleshoot, communicate clearly, and make sound decisions in a fast-paced, highly automated warehouse environment.
Monitor, operate, and troubleshoot automation systems, robotics, and the autonomous bot fleet to ensure safe, reliable, and efficient operations.
Partner with Operations, Maintenance, Engineering, Customer teams, and Tiered Support to resolve issues, maintain throughput, and maximize system uptime.
Ensure compliance with Symbotic, customer, and site safety policies, procedures, and regulatory requirements.
Support production scheduling, order fulfillment, inventory movement, and overall operational readiness.
Monitor dashboards, system queues, routing logic, and key performance metrics to identify bottlenecks and optimize performance.
Utilize automation software, diagnostic tools, SQL queries, log analysis, and basic scripting to support system monitoring and root cause investigations.
Maintain accurate documentation, operational reports, and records of system events, troubleshooting activities, and corrective actions.
The employee frequently needs to work at heights of up to 45 feet and in confined spaces as narrow as 24 inches. This includes tasks that require standing, climbing, balancing, stooping, kneeling, crouching, or crawling.
El Operador de Sistemas es responsable de monitorear, operar y respaldar el avanzado sistema de automatización de Symbotic para garantizar un rendimiento seguro, confiable y eficiente de los vehículos robóticos, adaptadores automatizados, elevadores verticales y componentes de software de soporte. Con base en el sitio de operaciones, este rol es fundamental para la ejecución diaria de las operaciones al coordinar la actividad del sistema, responder a interrupciones y colaborar con los equipos de Operaciones, Mantenimiento, Ingeniería y Soporte para mantener una disponibilidad óptima del sistema. El candidato ideal es técnicamente curioso, orientado a los detalles y capaz de resolver problemas, comunicarse de manera efectiva y tomar decisiones acertadas en un entorno de almacén altamente automatizado y de rápido ritmo.
Monitorear, operar y solucionar problemas de sistemas de automatización, robótica y la flota de robots autónomos para garantizar operaciones seguras, confiables y eficientes.
Colaborar con los equipos de Operaciones, Mantenimiento, Ingeniería, Clientes y Soporte Escalonado para resolver problemas, mantener el rendimiento operativo y maximizar la disponibilidad del sistema.
Utilizar software de automatización, herramientas de diagnóstico, consultas SQL, análisis de registros y scripts básicos para respaldar el monitoreo del sistema y las investigaciones de causa raíz.
El empleado frecuentemente necesitará trabajar a alturas de hasta 45 pies (13.7 metros) y en espacios confinados de hasta 24 pulgadas (61 cm) de ancho. Esto incluye tareas que requieren permanecer de pie, subir escaleras, mantener el equilibrio, inclinarse, arrodillarse, agacharse o gatear.
Debe cumplir con todos los requisitos y protocolos de seguridad, incluidos, entre otros, los procedimientos de Lockout/Tagout (LOTO) y protección contra caídas.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
