We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Key Account Manager who will own and develop specific, large, strategic accounts, taking responsibility for the revenue retention and growth strategy of the account. The Key Account Manager will work both directly with end customer accounts as well as owning strategies to grow accounts via resellers. If you love technology, and are keen to join an industry leader — we would love to hear from you!
Seek, develop and cultivate collaborative relationships with the C-Suite of our Large Accounts, leveraging these high-level connections to understand strategic priorities, align solutions with executive goals, and secure long-term partnerships by providing innovative, valuable business recommendations around large fleet best practices
Actively expand the subscription base and increase the usage of Geotab's products and services, including marketplace offerings like cameras and asset trackers.
Directly responsible for meeting and exceeding assigned revenue targets for account growth, ensuring a strategic approach to generating revenue through account expansion.
Own the management of Enterprise accounts to a best-in-class standard, ensuring the basics of excellent account management are covered within regular business reviews to ensure the accuracy of forecasting, early identification/management of issues and appropriate SLT engagement from Geotab as well as ensuring Geotab is driven to the next level within the customer by actively seeking ways in which Geotab's products and services can be utilised to drive innovation within the account.
Consult with strategic customers on best practices in change management, technology implementation, customer experience, and other topics critical to program success.
Educate and articulate the value of continual investment in the data provided by Geotab and our partners.
Utilize pilots to quantify the value created by engaging with the Geotab ecosystem with the support of Strategic Account Advisors and Business Development
Provide strategic feedback to Geotab's regional leadership based on localized and global activities and successes, fostering a cohesive global strategy.
Maintain up-to-date knowledge of all Geotab products, marketplace products, and industry trends that impact assigned verticals.
Develop an informed short and long term customer strategy roadmap for internal Geotab stakeholders including Product, DNA, and Marketplace.
Identify and map out key stakeholders within Geotab and within each strategic global account, ensuring comprehensive coverage and understanding of all ongoing discussions and opportunities including emerging markets
Utilize project management skills to oversee and manage account activities effectively, ensuring a consistent and impactful approach across all regions.
Utilize an in depth knowledge of Service Delivery and support processes to ensure assigned customers are maximising the benefits of Geotabs services and paths of issue management via processes which are efficient for Geotab and the customer.
Promote and raise the profile of the Geotab solution offering, ensuring that the company achieves positive brand equity and captures market/mind share.
Understand the competitive landscape and provide feedback and direction to Marketing and senior leadership within Geotab.
Provide input on new business opportunities, competitive analysis, market trends, and business environment.
