This is not a basic assistant position.
This is a growth role for a sharp bilingual professional who can represent the company, build relationships, support executives, coordinate across countries, and help Fusion Factor expand across Mexico.
Fusion Factor Corporation is a U.S.-based technology, managed IT services, cybersecurity, cloud, and business technology company headquartered in Southern California.
Fusion Factor is preparing for a strategic expansion into Mexico. The first focus markets are Ensenada and Valle de Guadalupe, followed by Tijuana, with future growth planned throughout Mexico as the company builds its local presence, business relationships, and bilingual service capabilities.
The Opportunity
We are hiring a Business Development & Executive Relations Manager - Baja California to become the local front-line business development and executive coordination leader for our Mexico expansion. This person will help open doors, build trust with local businesses, coordinate with internal teams, support the CEO, and create a professional bridge between Mexico, the United States, and India.
The role is primarily work from home and based in Ensenada. However, when business opportunities require it, the person may visit companies in Ensenada, Valle de Guadalupe, Rosarito, or Tijuana. Approved transportation and business travel expenses will be paid or reimbursed by the company.
Why This Role Is Special
· Direct access to the CEO and leadership team in San Diego.
· A chance to help build the Mexico expansion from the beginning, not join after everything is already built.
· Work-from-home flexibility with professional company-provided equipment.
· Exposure to technology, cybersecurity, digital marketing, business development, client service, and executive operations.
· A long-term growth path into regional management, sales leadership, operations leadership, or client success management.
· A serious opportunity for someone who wants more than a basic administrative job.
Primary Mission
The mission of this role is to help Fusion Factor establish, organize, and grow business relationships in Baja California while supporting executive leadership and coordinating cross-border operations.
· Identify and develop new business opportunities in Ensenada, Valle de Guadalupe, and Tijuana.
· Represent the company professionally with local businesses, executives, owners, managers, and decision-makers.
· Support the CEO with scheduling, follow-ups, communications, research, and operational coordination.
· Coordinate with the U.S. office and India office to keep tasks, leads, projects, and communication moving forward.
· Help turn local market activity into qualified meetings, proposals, relationships, and long-term clients.
Core Responsibilities1. Business Development and Market Expansion
· Research and identify target businesses in Ensenada, Valle de Guadalupe, Rosarito, Tijuana, and future Mexico markets.
· Build prospect lists for hotels, wineries, restaurants, dental offices, medical offices, law firms, professional service firms, manufacturers, real estate companies, accounting firms, construction companies, and other qualified businesses.
· Make professional outreach by phone, email, WhatsApp, LinkedIn, and in-person visits when appropriate.
· Schedule introductory meetings, discovery calls, and follow-up appointments for Fusion Factor services.
· Help create local relationships with business owners, general managers, operations managers, and office managers.
· Track every lead, conversation, meeting, and next step in the CRM or assigned tracking system.
· Follow up consistently and professionally until each opportunity is won, paused, declined, or disqualified.
2. Executive Relations and CEO Support
· Report directly to the CEO based in San Diego, California.
· Manage follow-ups, reminders, task lists, meeting notes, and executive priorities.
· Prepare summaries of market activity, business opportunities, client conversations, and pending decisions.
· Help the CEO stay organized with Mexico expansion activities, appointments, contacts, and priorities.
· Communicate with professionalism, discretion, and urgency when working with executive-level matters.
3. Client and Prospect Communication
· Serve as a polished bilingual point of contact for prospects, clients, vendors, and partners.
· Communicate clearly in English and Spanish by phone, email, WhatsApp, video calls, and in-person meetings.
· Help explain company services at a high level and coordinate deeper technical or marketing discussions with the correct internal team member.
· Follow up after meetings with clear notes, next steps, and scheduled actions.
· Represent the company with maturity, confidence, respect, and business professionalism.
4. Cross-Border Team Coordination
· Coordinate with the U.S. team and U.S. office on sales activity, client updates, scheduling, and project needs.
· Coordinate with the India office on administrative follow-up, documentation, lead research, reporting, and operational support.
· Keep communication organized across time zones and teams.
· Help prevent dropped tasks, missed follow-ups, unclear ownership, and communication gaps.
5. Administrative and Operational Excellence
· Maintain organized digital records, prospect lists, meeting notes, CRM updates, documents, and reports.
· Prepare weekly updates on leads, meetings, outreach, proposals, follow-ups, and local market opportunities.
· Assist with basic proposals, presentations, emails, call scripts, meeting agendas, and follow-up messages.
· Handle confidential business information with discretion and professionalism.
· Bring structure, accountability, and follow-through to the Mexico expansion effort.
Target Markets and Example Prospects:
Ensenada
Hotels, restaurants, dental practices, medical offices, legal firms, real estate firms, accounting firms, construction companies, manufacturers, service businesses
Valle de Guadalupe
Wineries, boutique hotels, restaurants, hospitality groups, event venues, tourism operators, premium service businesses
Tijuana
Professional services, healthcare, dental, manufacturing, logistics, hospitality, real estate, business offices, growing SMB companies
Future Mexico Expansion
Mexico City, Guadalajara, Monterrey, and other strategic business markets as the company grows
What Success Looks Like
· A clean, organized prospect database for Ensenada, Valle de Guadalupe, and Tijuana.
· Consistent weekly outreach and follow-up activity.
· Qualified meetings scheduled with real decision-makers.
· Professional communication between the CEO, prospects, U.S. team, and India team.
· No missed follow-ups, no lost notes, and no unclear next steps.
· A growing local reputation for Fusion Factor as professional, responsive, and serious companies.
· Clear weekly reporting that helps leadership make decisions and move faster.
Ideal Candidate Profile
· Based in Ensenada or very close to Ensenada.
· Bilingual in English and Spanish, with strong professional communication skills in both languages.
· Confident speaking with business owners, executives, managers, and decision-makers.
· Organized, punctual, polished, respectful, and reliable.
· Comfortable working from home with strong self-discipline.
· Comfortable making calls, sending follow-ups, scheduling meetings, and visiting businesses when required.
· Interested in business development, client relationships, executive support, and long-term career growth.
· Able to learn technology and digital marketing services at a business level.
· Proactive enough to solve problems and follow through without needing constant reminders.
· Mature enough to handle confidential information and represent a U.S.-based company professionally.
Required Qualifications
· Strong English and Spanish communication skills.
· Professional phone, email, and WhatsApp communication etiquette.
· Strong computer skills, including email, calendar, documents, spreadsheets, and online business tools.
· Ability to work from home with dependable internet and a quiet professional environment.
· Ability to visit local businesses when required.
· Strong organization, follow-up, and time-management skills.
· High level of personal responsibility and accountability.
Preferred Experience
· Business development, sales support, appointment setting, customer service, executive assistant, administrative coordination, hospitality, real estate, medical/dental office, technology, marketing, or professional services experience.
· Experience using CRM systems, spreadsheets, task management tools, LinkedIn, WhatsApp Business, or email marketing tools.
· Experience working with U.S.-based companies or international teams.
· Experience speaking with business owners, office managers, hotel managers, general managers, or professional service firms.
Compensation and Benefits
· Base compensation: 240,000-280,000 MXN per year, equal to approximately 20,000-23,000 MXN per month.
· Final compensation depends on English level, experience, professionalism, business development ability, and overall fit.
· Company-provided laptop, desktop/workstation, office phone, and cell phone.
· Work-from-home structure based primarily in Ensenada.
· Approved transportation or business travel expenses paid or reimbursed when company visits are required.
· Long-term growth opportunity as Fusion Factor expand throughout Mexico.
Work Style and Schedule
· Primarily remote/work from home.
· Must be based in or near Ensenada.
· Must be available during agreed business hours for communication with the CEO, U.S. office, prospects, and internal teams.
· Occasional in-person visits may be required in Ensenada, Valle de Guadalupe, Rosarito, Tijuana, or other approved business locations.
· Must provide timely updates and be responsive during work hours.
90-Day Success Plan
Timeline
Success Focus
First 30 Days
Learn Fusion Factor services, understand target markets, set up systems, build prospect lists, learn CRM and reporting expectations, begin structured outreach.
Days 31-60
Begin consistent business development activity, schedule qualified meetings, support CEO follow-ups, coordinate with U.S. and India teams, organize market feedback.
Days 61-90
Create a reliable weekly business development rhythm, produce qualified opportunities, improve follow-up systems, support proposals, and help leadership identify the strongest Mexico expansion targets.
Who Should Apply
· You want a real career opportunity, not just a basic administrative job.
· You are proud of being organized, polished, professional, and dependable.
· You enjoy meeting people, building relationships, and helping companies grow.
· You are comfortable working directly with a CEO and being trusted with important responsibilities.
· You want to be part of a serious Mexico expansion from the beginning.
Who Should Not Apply
· You are looking only for a simple receptionist position.
· You are uncomfortable speaking with business owners or managers.
· You do not like making calls, following up, or visiting businesses when needed.
· You need constant supervision to stay organized.
· You are not comfortable communicating in English and Spanish.
How to Apply
Please submit your resume and a short message in English or Spanish explaining:
1. Your English level and professional communication experience.
2. Your administrative, sales, customer service, or business development experience.
3. Why you believe you would be strong in a client-facing business development role.
4. Your availability to start.
5. Whether you are based in Ensenada and able to visit businesses locally when required.
Final Recruiting Positioning
This role is best presented as a business development and executive relations opportunity with growth potential. The strongest candidates will be attracted by the title, CEO reporting line, Mexico expansion story, work-from-home structure, company equipment, and the chance to grow into a regional leadership role.
Job Type: Full-time
Work Location: Remote
