Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company's DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.
Group-IB's Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.
ABOUT THE ROLE
You will be a part of the pre-sales team within LATAM. You will be working with Group-IB customers and partners around the whole region to ensure a successful understanding of Group-IB products and services. As a technical advisor to the client, you will have to make sure about the successful operation of solutions and provide both technical and sales support to the team.
YOUR MISSION
- Participate in pre-sales activities, including but not limited to, conducting Proof of Concepts (PoC), scoping & architecting solutions including High-Level Design (HLD) and Low-Level Design (LLD); building BOQ; writing proposals; and delivering product-specific presentations, technical training & seminars for channel partners and clients.
- Build strategic relationships with various internal stakeholders, including field sales, channel and partners managers, and other pre-sales professionals, engineering teams, and marketing to drive, generate and support business development activities.
- Provide strong client engagement as a trusted advisor to understand technical & business objectives and mapping them with Group-IB's products
- Define and manage client expectations regarding the outcomes and deliverables of proposed services and solutions.
- Develop and maintain strong relationships with key technical decision-makers and influencers within the target customers; this include but not limited to presenting and articulating our value proposition to customers at all levels within the organization both technical and business audience (including C-levels)
- Preparation of project documentation, including the sales bid process by responding to complex RFIs & RFPs.
- Understand Group-IB's product implementation architecture and successfully transfer this knowledge to customers and partners.
- Project Management and tracking of pre-sale activities.
- A major focus will be on the full portfolio offered by Group-IB.
- Ensure the proper operation of the solution during pilots and subscription set up by aligning with client's use-cases, success criteria, integration needs, post sales support etc.
- Become a true expert with Group-IB's solutions to best qualify potential sales opportunities.
- Interact with Product Management teams to provide feedback from clients about product requirements & features enhancement.
- Collaborate with the marketing team to undertake demand-generating activities such as trade shows or customer workshops.
- Understand the full sales cycle and be able to support it whenever its required
WHAT SETS YOU APART
- Minimum 7 years of experience in Cybersecurity Pre-sales role.
- General understanding of the most popular Cybersecurity and fraud standards, such as ISO 27001, NIST, SOC 2, CIS, MITRE ATT&CK, PCI, etc.
- General understanding about existing cybersecurity regulations around LATAM or at least the home country.
- In-depth awareness about the cybersecurity and fraud market landscape, including leading vendors and evolving technologies.
- Client-centric mindset with the ability to be the opportunity owner, taking the lead and working with cross-functional teams including professional services, product management, sales, pre-sales, engineers, etc. to ensure the technical win of each opportunity.
- Strong passion for cybersecurity and high-tech technologies.
- Have a high level understanding about other cybersecurity and fraud-related technologies and fundamental concepts such as: NTA, IPS/IDS, Firewalls, Email Security, Sandboxing, Antivirus/EDR, XDR, Threat Intelligence platforms, Transactional Risk Engines, etc.
- Comfortable with concepts like threat hunting and incident response in an operational Security Operations Center (SOC) environment.
Understand the principles of cybersecurity and anti-fraud technologies currently used at an enterprise level.
- Excellent analytical, communication, and presentation skills in both the Spanish and English languages.
WHY CHOOSE GROUP-IB
Group-IB is a global leader in cybersecurity technologies that investigate, predict, prevent, and fight digital crime. We help organizations reduce risk and protect trust. Trusted by governments, major industries, and law enforcement, we deliver adversary-focused, predictive threat intelligence and cyber fraud fusion solutions that detect, analyse, and mitigate regional and country-specific digital crimes.
- Work with real stakes. Group-IB investigates active cybercriminal groups, responds to breaches affecting critical infrastructure, and develops technologies used by law enforcement agencies including INTERPOL, Europol, and Afripol across 60+ countries. We've conducted 1,550+ cybercrime investigations alongside 600+ enterprise customers globally. When you join Group-IB, your work directly disrupts digital crime.
- Grow your way. Choose your own path: deepen your craft as a technical expert, step into leadership, move across to another team, or relocate to one of our Digital Crime Resistance Centers across the Americas, Europe, the Middle East & Africa, Central Asia, and the Asia-Pacific. Your growth is our growth — Group-IB's expansion across 60+ active country operations means real career acceleration.
- We fund professional certifications at company expense — whether you're pursuing CEH, CISSP, OSCP, or specialized certifications in forensics and penetration testing. You don't have to choose between doing the job and advancing your credentials.
- Work alongside industry leaders. Our Unified Risk Platform — Threat Intelligence, Digital Risk Protection, Attack Surface Management, Managed XDR, and more — is recognized by Gartner, Forrester, KuppingerCole, and Datos Insights. Frost & Sullivan named us a 2025 Global Technology Innovation Leader. When you work here, you're building technologies that set the industry standard.
- Real challenges, real expertise. You'll take on complex, real-world problems alongside adversary-centric researchers and incident response experts spread across six continents. We've built 21+ years of proprietary telemetry through 1,500+ joint investigations. No two threats look alike — and neither do the skills you'll develop.
- A team that is genuinely international. Our people come from different countries, speak different languages, and bring different perspectives. What connects us is a shared mission: fighting cybercrime and making the world safer. We care about your wellbeing and happiness as much as your output.
