TURN YOUR DAYS INTO A GLOBAL TECH CAREER!
At Computacenter Mexico, we are a global leader in IT services and solutions. We partner with some of the world’s biggest companies, helping them optimize their operations with world-class IT support.
With a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive.
SHIFT:
Monday to Friday from 12:00 PM to 16:00 PM
On site in our Paseo de la reforma office
*NOTE: The first month we have a morning paid training from Monday to Friday
Do you have an excellent level of English? This opportunity is for you!
We’re looking for Service Desk Analyst to provide IT support and customer care.
What do you need to apply?
- Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!)
- Strong communication skills over the phone
- Customer service mindset
Your responsibilities:
- Respond to inquiries and provide support to our clients’ employees
- Perform basic troubleshooting for hardware, software, and connectivity issues
- Communicate via phone calls, chat, and/or messages
- No sales involved — this is purely a support role.
What we offer:
- $90 MXN per hour
- 5% savings fund
- 12 vacation days from your first year
- 25% vacation bonus
- 15 days of year-end bonus (aguinaldo)
- Paid and ongoing training to support your growth
*En nuestra organización promovemos la igualdad de oportunidades. No discriminamos por motivos de edad, sexo, género, identidad u orientación sexual, estado civil, religión, origen étnico, discapacidad ni por ninguna otra condición personal o social.
Sueldo: $6,000.00 - $10,000.00 al mes
Beneficios:
- Descuentos y precios preferenciales
- Horarios flexibles
- Opción a contrato indefinido
- Programa de referidos
- Trabajo desde casa
Idioma:
Lugar de trabajo: Empleo presencial
