Support Engineer1 will support our SaaS customers to provide Solution/Product support on Enterprise Supply Planning (ESP), Demand, Fulfillment, Sequencing and our next generation of cognitive planning applications throughout the customer value journey with Blue Yonder.
Provide functional and/or technical support during customer upgrades, deployments, rollouts, and post-production phases
Technical experience with Blue Yonder products preferred specifically, Enterprise Supply Planning (ESP), Demand, Fulfillment, Sequencing and SCPO Platform
Able to work flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations
Bachelor’s degree required, major in Computer Applications, Industrial Engineering, Supply Chain Management, or other equivalent technical fields. Master’s degree preferred.
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
