Account Executive (Remote - US Time zone)
The Company
IntelHouse is an online advertising agency specializing in quality lead generation for the consumer services industry.
We are a small team of young and energetic professionals with broad experience in performance marketing, data acquisition, and software development.
Our business activities primarily focus on the US market, where we generate leads and calls for the Home Improvement vertical. One of our main brands is home-improvements.us
Job brief
The Account Executive position is a dynamic and client-focused role dedicated to supporting Senior Account Managers. This position ensures efficient account maintenance, effective communication with clients, and smooth internal operations.
Central to this role is the utilization of task scheduling tools. These tools will be instrumental in organizing, coordinating with various departments, and ensuring that client-requested tasks are executed as expected.
In addition, you will provide account managers with data on the performance of our general lead generation services as well as assistance with basic reporting and analytics.
You will be expected to have a general understanding of digital marketing and will be exposed to advanced techniques of media planning and performance marketing, becoming familiar with campaign creation and media buying in Native, Search, Social, and GDN. You will also gain analytical skills combined with campaign execution, optimization, and reporting.
Ultimately, you should be able to contribute to the growth of the business by creating and maintaining long-term relationships with partners and communicating problems and solutions effectively with the team.
As a trusted employee of IntelHouse, you can set your own work schedule however you want, as long as you can handle tasks well and communicate with the team often every day. It is not important where you are located, but it is essential to know that you will have to be available during US working hours.
Key Responsibilities
- Foster positive client relationships and ensure their needs are addressed promptly.
- Coordinate with internal teams to ensure deliverables are provided to clients as per the agreed timelines and quality standards.
- Handle day-to-day communication with clients, including resolving any queries or issues.
- Assist in preparing account-related documents such as proposals, contracts, and performance reports.
- Update and maintain client/account data in the company's CRM system or other databases.
- Schedule and coordinate meetings, calls, and events on behalf of Senior Account Managers.
- Confirm and verify vendor, buyer, and billable numbers to ensure accuracy for internal reporting and billing purposes.
- Work closely with other departments, including finance, tech, and media, to ensure seamless service delivery.
- Proactively share feedback from clients to relevant teams, helping to drive continuous improvement.
- Ensure all account-related documentation is organized, current, and compliant.
- Handle billing queries and coordinate with the finance team to ensure timely invoicing.
Skills
- Proactivity, self-motivation, and ability to work remotely and independently;
- Strong sense of responsibility and attitude toward perfectionism;
- Fluent use of communication tools such as; Slack, Skype, Jira, and Gmail;
- Drive Outcomes, Profitability, and Productivity across your Accounts;
- Build strong, long-term client relationships and maintain frequent contact;
- Demonstrate understanding of the marketplace and the different challenges/problems that advertisers face;
- Stay up-to-date with digital technology and market trends;
- Be able to work remotely and manage your own work schedule.
Requirements
- Excellent English verbal and written communication skills (preferably Native);
- 3+ years in a similar role, preferably for a digital agency or advertising network;
- Critical thinker and creative problem solver – you are able to influence/develop/negotiate account strategies that incorporate digital marketing best practices;
- Excellent and intuitive people skills;
- Positive and proactive attitude;
- Well-organized with a customer-oriented approach;
- Have knowledge of Digital Strategy and an appropriate level of technical competence and ability;
- Established presentation and writing skills;
- Strong analytical skills, fluency in MS Excel;
- A bachelor's or master's degree in marketing or another relevant field is a plus but not essential.
What we offer
- Competitive salary and benefits package, providing compensation commensurate with experience and skills.
- Dynamic team with a flat hierarchy, promoting open discussions, collaborative problem-solving, and the sharing of new ideas.
- Opportunities for self-development and learning new skills, with support and resources available for continuous growth.
- Flexible working hours, location, and holidays, providing a healthy work-life balance, and focusing on results rather than the time worked.
What we encourage and nurture
- Open discussions and new ideas are highly encouraged, fostering a culture of innovation and creativity.
- Self-development and continuous learning of new skills are supported through resources and training opportunities.
- A hunger for success and self-fulfillment, with the drive to exceed expectations and achieve personal and professional goals.
- A positive, can-do attitude, contributing to a positive work environment and the success of the team as a whole.
As a small team without the bureaucracy found in larger agencies, there is a real opportunity to make a difference, provided you are persistent and committed to real growth.
Job Type: Full-time
Work Location: Remote
