Fusion Business Resiliency Manager (Fusion BRM) Consultant
Location: Mexico City, Mexico (Preferred)
Language Requirement: Advanced/Fluent English (Required)
Position Summary
We are seeking an experienced Fusion Business Resiliency Manager (Fusion BRM) Consultant to support a global business continuity and resilience program. This individual will serve as a trusted advisor to business stakeholders, helping drive the adoption, administration, and ongoing enhancement of the Fusion platform while ensuring a high level of customer engagement and support.
The ideal candidate will possess deep hands-on expertise with Fusion BRM, strong English communication skills, and the ability to work directly with business and technology stakeholders in a professional, consultative manner.
Key Responsibilities
- Serve as the primary Fusion BRM subject matter expert for business continuity and resilience activities.
- Configure, administer, and maintain the Fusion Business Resiliency Manager platform.
- Support business units in documenting and maintaining:
- Business Impact Analyses (BIA)
- Risk Assessments
- Business Continuity Plans
- Disaster Recovery Plans
- Crisis Management Processes
- Provide guidance and best practices related to operational resilience and business continuity management.
- Conduct user training sessions, workshops, and stakeholder meetings in English.
- Partner directly with business and technology teams to gather requirements and recommend solutions.
- Troubleshoot platform issues and coordinate resolution activities.
- Support audits, regulatory reviews, and resilience reporting requirements.
- Ensure data quality, process compliance, and ongoing platform optimization.
- Act as a trusted customer-facing consultant capable of managing discussions with business stakeholders and leadership teams.
Required Qualifications
- Based in or willing to work within the Mexico City region.
- 3+ years of hands-on experience with Fusion Business Resiliency Manager (Fusion BRM).
- 5+ years of people leadership and/or management experience, including direct engagement with business stakeholders and cross-functional teams.
- Strong understanding of Business Continuity Management (BCM), Operational Resilience, Disaster Recovery, and Risk Management principles.
- Experience implementing, administering, or supporting Fusion BRM programs.
- Advanced verbal and written English communication skills required.
- Experience working directly with U.S. and/or global stakeholders in a customer-facing capacity.
- Strong presentation, facilitation, and interpersonal communication skills.
- Ability to work independently with minimal supervision.
- Proven track record of ownership, accountability, responsiveness, and follow-through on commitments.
Preferred Qualifications
- Experience supporting global or enterprise-scale resilience programs.
- Familiarity with ISO 22301 and other operational resilience frameworks.
- Experience conducting user training and change management activities.
- Consulting or professional services experience.
Success Profile
The successful candidate will be:
- A recognized Fusion BRM subject matter expert.
- Comfortable leading meetings and discussions in English.
- Highly responsive, accountable, and proactive.
- Effective at building relationships with business stakeholders.
- Able to communicate technical and business concepts clearly and professionally.
- Capable of serving as a trusted advisor to the customer.
