Portico Security Agent
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Cradled on the cusp of the Baja Peninsula, One&Only Palmilla is a legendary retreat where the marvels of Mexico come to life in ultimate style. The warm Mexican charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
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Fostering the health, safety, and wellbeing of our guests is an essential part of our culture. As a Main Gate Agent, you are the first and last point of contact for our guests, setting the tone for a secure, welcoming, and seamless arrival and departure experience.
This role combines hospitality and security, ensuring all guests, visitors, and vendors are received with warmth while maintaining strict adherence to established security protocols. Your presence at the main gate reflects the highest standards of professionalism, discretion, and service excellence.
Control and document all arrivals, departures, visitors, vendors, and vehicles entering the property
Utilize operational systems such as ALICE, Opera, Outlook, and OpenTable to support daily operations
You are a professional who naturally combines security awareness with exceptional guest service. You remain calm under pressure, attentive to detail, and committed to delivering a safe and welcoming environment at all times.
Efficient management of programs (Alice, opera, Outlook, Open table), for the perfect operation of the area.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
