Responsibility
ExcellentFlow is looking for a Clinic Operations Assistant .
Assist daily clinic operations by coordinating appointments, assisting with patient intake, managing records, and facilitating communication between staff and providers to ensure smooth and efficient care delivery
Responsibilities:
· Answer incoming calls from patients, healthcare providers, and insurance representatives to address inquiries, provide information, and ensure efficient communication.
· Place outbound calls to patients to support clinic productivity goals and increase patient engagement based on operational needs.
· Provide assistance to clinic operations in managing appointment scheduling.
· Enter patient demographic Information into the system accurately.
· Verify patient eligibility and obtain necessary authorizations to ensure coverage and approval for scheduled services.
· Facilitate effective communication and collaboration with healthcare providers to ensure seamless coordination of patient care and services.
· Communicate and coordinate smoothly with other team members
Requirements:
- Bilingual (English and Spanish).
- Previous experience in healthcare industry
- Computer savvy.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to multitask and prioritize tasks efficiently.
- Knowledge of medical terminology and procedures is an advantage.
- Willingness to adhere to healthcare regulations and maintain patient confidentiality.
- Min 45 WPM we will do Typing test
Job Type: Full-time
Work Location: Remote
